"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Easy to find what I was looking for."
"was able to locate all the items by the vin number "
"I tried unsuccessfully twice to confirm that the part I wanted was in-stock and would indeed arrive in the color I wanted. The first person I contacted, via the website, said I had contacted the wrong department and gave instructions on how to contact the correct one. How lazy... just forward my email to the right people. I did successfully submit the same question again the "right department" where they were utterly useless, and did not answer my question at all"
"Prices are usually more than 55% cheaper than dealers or local parts stores and the shipping method ensures the parts saftey during transit. Will continue to buy Ford parts from here."
"When I called for information, customer service was responsive and patient"
" Fast & Accurate parts search database. Great Prices! What more do you need? "
"The wheel center cover for my 1997 Ford Mustang fit perfect! I really appreciate the convenience and easy ordering methods. It came in two days, which was awesome because all the other competitors projected 7 to 10 days, thanks guys"
"The part I needed for my car was discontinued by Ford. I searched SEVERAL places online and offline and NO ONE had it. The only place I was able to find it was at FordPartGiant.com. I am so happy and grateful that I found this site/company. Each time I called to speak to someone the phone was answered almost immediately, the CS reps were always very polite and helpful."
"Always the cheapest price for factory parts!!"
"Am impressed with your site and deliverbility however, because people like me who often operate from the developing countries where most of the vehicle above 6 years of age end will more often than in the developed world require mending and fixing our vehicle, to this effect, I strongly recommend serious consideration be given the thought of enabling buying from your site from these places more fluid- payment methods and shipping flexibility will help in this direction. "
"My first purchase with this company and it was a pleasure. The site was extremely easy to use."
"Fast cut and paste, good page layout"
"I would like some more detail pictures"
"I ordered two speakers to replace the ones in my car. They have a special wiring attachment so I had to have OEM ones (which cost about double the A to Z price). I opened the first speaker and installed it no problem. When I went to open the second box I noticed it made a rattling noise and had been taped shut with a different type of tape on top of the original. When I opened it I saw it wasn’t packaged as well as the other speaker and the little posts used to assist in aligning the speaker during installation were broken. This was obviously a return that was sold as a new item. Fortunately the speaker worked ok but if it fails early I will have to deal with the hassle of a warranty replacement in addition to the work of opening the door again to replace this thing. "
"Was pleased to find the part I was looking for at a very reasonable price. I hope it meet my expectations when it arrives. It is not easy to local via typical parts stores."
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. Please provide us your Sales Order number so we can look into this for you.
”