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Product & services pricing
3.94/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.17/5
Customer service:
4.00/5
Return/Replacement policy:
3.71/5
Featured Review


Verified
5/5

2019-01-04

"Will be back for more shopping soon!"


Verified
5/5

2019-01-04

"easy to find all the pieces that I needed"


Verified
5/5

2019-01-04

great parts selection

"needed a hard-to-find part - and you had it!!!"


Verified
3/5

2019-01-04

"I need to have a timeline for when parts will arrive before I order! I will pay more to get parts sooner."


Verified
5/5

2019-01-04

"Easy to order and the prices are very good thank you "


Verified
5/5

2019-01-03

Nuts

"Easy to use web site, fast delivery from date I order."


Verified
4/5

2019-01-03

good website

"very easy to find what I was looking for. Had a couple technical issues when doing the check out. Price was great until shipping came up. Overall Im satisfied."


Verified
2/5

2019-01-02

Shipping

"You may have better prices on parts, but you make it up in your shipping charges. Probably my last time to use your service."


Rep reply posted 2019-01-04
A rep from FordPartsGiant.com, GeorgeGPG, has responded:

“We apologize for any inconveniences you may have experienced. Shipping costs are based on dimensions and weight of packages regardless of items ordered. ”


Verified
1/5

2018-12-27

Very bad experience

"I ordered parts, they didn’t arrive when scheduled. Called fedex and and was told fedex was never given the request to pick up. I couldn’t wait anymore and had to get parts elsewhere. Told them to cancel and still received the order. Now have to go through the hassle of returning items. "


Verified
5/5

2018-12-30

Good prices for parts

"Parts were easy to find with fair prices"


Verified
5/5

2018-12-29

Stuck in Des Moines

"Truck broke down coming to pick up two new motorcycles for my son's. Great service at Stiver Ford, open till midnight. Unfortunately, parts not available. Would have had to wait till Thuraday after new year's worst case. Gonna drive home without the ABS to OKC rolling the dice, just needed to get parts enroute. Great price and turnaround at Ford Parts Giant!"


Verified
4/5

2018-12-26

Transaction to US territ

"We found the clutch and the price was excellent but the payment process trough the credit can’t be made because it was “an international credit card”. The card is VISA , it’s wasn’t an international card. The transaction was complete but I need to use pay pal.."


Verified
4/5

2018-12-26

Easy part look up.

"Technical support is a bit slow in responding. "


Verified
5/5

2018-12-23

first time buyer

"Much cheaper that dealer including shipping , same parts found on Eday had free shipping and this was still cheaper by at least $20.00"


Verified
5/5

2018-12-23

"Has almost everything I needed."