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Full Rating Profile + -

Product & services pricing
3.93/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.16/5
Customer service:
4.00/5
Return/Replacement policy:
3.71/5
Featured Review


Verified
4/5

2018-04-25

Savings

"I like getting the correct part for a better price than going to the dealership."


Verified
5/5

2018-04-25

one of our top on line stores

"A-1 in every angle, ez to fine what you want at a good price, shipping on time, quick."


Verified
5/5

2018-04-25

Exellent

"They deliver better than expected."


Verified
5/5

2018-04-17

Exellence

"Well this is so exiting to know how great of an experience....emaculate! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-25

Timely, reliable, right

"Second order with fpg, went flawlessly arrived on time and despite good price was good quality"


Verified
5/5

2018-04-25

Wonderful

"Fast shipping with excellent service !!!"


Verified
5/5

2018-04-24

great

"Found the part I needed no problems"


Verified
5/5

2018-04-24

Part worked great

"Would order from this company again"


Verified
5/5

2018-04-24

Great Service

"Correct part, well packaged and timely delivery. Perfect!"


Verified
1/5

2018-04-24

Won’t ever order from here again!

"Wrong parts sent and would not send correct replacement part until they received the wrong part back. Customer service is not what you would expect. Won’t ever order from here again!!"


Verified
3/5

2018-04-24

Delivery was late and price change

"My second order through this company. After placing my order there was a very substantial price increase. I decided to purchase anyway and was disappointed with the time it took to arrive"


Verified
5/5

2018-04-24

Fast and perfect

"Part came quickly and was a perfect fit for our rig. Very happy"


Verified
5/5

2018-04-24

Quick and Easy

"The website is easy to find parts with and the ordering process was smooth"


Verified
2/5

2018-04-24

Web Site Issue

"Could not select my truck because the F350 was off the screen and the window was fixed, no scroll"


Rep reply posted 2018-04-25
A rep from FordPartsGiant.com, GeorgeGPG, has responded:

“Hello,
We apologize for any inconveniences. We have checked our site on both a desktop computer and a tablet and have not experienced this issue. It may be an issue with the device used or an outdated browser.


Verified
5/5

2018-04-24

fast and easy

"Looking for a replacement part for the front seat of my 2012 navigator took me all of 10 minutes to find the part, verify it was correct for my car via the VIN# and purchase it. "