"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"2013 Lincoln MKZ Hybrid..........needed both drive and passenger side under body splash guards. Had a difficult time locating the parts as your web listed them a deflector shields. Parts were available, price reasonable however shipping was outrageous. One part was about $190 yet shipping was over $500. The second part was more expensive and shipping again outrageous. Over $1000 plus for 2 parts and shipping. "
"Excellent sight. Ordered a few parts that were significantly cheaper than the local ford garage. Were at my door in 2 days. Perfect fit. Will certainly buy from again.
Thank you! "
"Fast turnaround and quality part.
-Thanks"
"Your the first that allowed me to verify my parts by VIN number. That impressed me and put me at ease. Thanks"
"Ebay paying option is an easy way to pay purchases, in sites where does not have a good paying platoform."
"Thanks for an awesome experience. "
"no worries part was what it said it was on time tracking was easy if you need to check i will use Agin no doubt,"
"part came as promised 1 day sooner then scheduled now hope that the part solves the issue waiting to get scheduled for service then I can comment if the part solves the issue, electrical in nature part is over 7 ears old."
"Super fast. Called on phone to confirm availability. All good "
"Great prices compared to dealers."
"I’ve ordered several factory parts for my F150 & appreciate the fast shipping, OEM quality & experience, A+ ever time!"
"I went though all of their hoops and they would not refund me for the part that they sent even though I submitted photos to prove that it was the wrong part. They have completely ignored multiple messages. "
"Quality parts on time delivery"
"Perfect , delivered exactly what was ordered in a timely manor. "
"Easy fast and good service, specially that you can send my order to Mexico"
A rep from FordPartsGiant.com, EmilyX, has responded:
“We apologize for the inconvenience you experienced with your recent order. A full refund has been issued to you on 06/12.Please accept our apologies for any inconvenience this may have caused.”