"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"We received the part we ordered after multiple email after email, and multiple phone calls to confirm purchase and delivery. Never seen such a hassle for an online order. Ridiculous Especually Gio...absolutely terrible customer service. We received the part, unboxed, tossed onto our porch. For real. Not impressed with this place. "
"Ford parts store was easy to ise"
"Easy to find part. Quick checkout"
"FordPartsGiant's return policy is clear, prompt, and appreciated!"
"I ordered a headlight for my Ford C Max. Hard to find parts for my no longer manufactured vehicle. Not only did they have my part but it was cheaper than I found anywhere else. It also came quickly. "
"My Experience With Ford Parts Giant Was Excellent As Always. I Have Purchased Previously From Them And Their Professionalism And Customer Service Is Exceptional. Their Shipping Is Always On Time. And, They Package The Parts Securely So They Do Not Get Damaged During Shipping. I Highly Recommend Them For A Go To For Ford Factory Certified Parts. I Plan On Purchasing From Them Again. They Are Truly A Pleasure To Deal With."
"Good experience very helpful "
"Very fast shipping, lower price that local shop"
"Need to replace a damaged mirror on my wife's explorer. I was able to enter the VIN and find the exact part for the year and model of the vehicle. Item arrived in about two weeks, and it took about 20 minutes to replace the damaged mirror. Genuine Ford part and a lot cheaper than dealers in my area."
"Good prices. Fast shipping. Have everting in needed."
"Very smooth & easy transaction."
"Was looking for part was easy to find it"
"Entered my VIN, and my parts came up immediately.
Reasonably priced, and delivered very quickly.
FordPartsGiant will have my business every time I need parts. "
"I was pleased to know that Ford Parts Giant was able to send the parts I needed for my 1996 F150. Parts are getting hard to find for that truck. Thank you for your service!"
"OEM parts at a good price. Delivery times are good."
A rep from FordPartsGiant.com, OrderSupport, has responded:
“I'm sorry to hear about your frustrating experience with your recent order. It’s certainly not the level of service we strive to provide, and I understand how disappointing it can be when expectations are not met. Your feedback about the communication and delivery process is valuable and will be taken seriously as we work on improving our services. Thanks again ”