"I ordered several items from the FSA store. I received 8 out of 13 items from the FSA store.
My finally package was marked 1 out of 1 boxes. When I called FSA they blamed UPS for not giving me the second box.
When I explained to the customer service rep Daniella that my finally packaged said: 1.92LBs, 1 out of 1 boxes.
She was certain I was wrong and that UPS lost the package.
I called UPS and they assured me that the they only received one package. That they clearly label number of boxes and weight.
I was told multiple times via customer service that my package would ship again.
It did not!
Everyday they said the next day.
I used my pre tax dollars on these medical items.
It was close to $600 and still no package.
FSA store should be shut down!
I want my $600 worth of medical supplies now. "