ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-12-14

"I researched extensively for the HD Camcorder I wished to purchase. I settled on a Canon VIXIA HF200. I then did a price search at stores both online an brick & Mortar. I decided to purchase my camera from Fumfie.com. As soon as I placed the order I received a call back from Fumfie sales person verifying the order and confirming with me what I had purchased . Not only did I receive a low price on the camcorder but I also received exceptional customer service. One item was missing from my shipment. I called up and they sent it right out . Terrific customer service. I will order from them again in the future and tell my friends and family.

J. Laing
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-12

"A great online store to work with. Although extended waranties and other related products were offerd to me, I felt no pressure whatsoever to purchase anything in addition to my original order. I will continue to do business with Fumfie in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-11

"Great service, product arrived on time.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-11

"Super friendly support people and super fast delivery( we got our camcorder in 2 days!). Product is priced extremely competitive. Buy from this seller! We did try several other well priced web sites and the phone reps were nasty to begin with. Not fumfie, they have very cordial and efficient support staff. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-10

"I did an extensive internet search before purchasing my Canon Rebel DSLR. Fumfie turned up with the best price by a large margin. However, I was a bit hesitant. I'd never heard of the company, and I am wary of buying from online companies I am not familiar with. I took the chance, based on customer reviews, and I have to say I am very happy with my decision. Their customer service is excellent, the equipment was no different that what I would have purchased for hundreds of dollars more elsewhere, and shipping was very fast. I'm very pleased and would recommend this store to anyone thinking of purchasing a camera - including my family and friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-10

"Absolutely perfect transaction. I ordered by phone to expedite the process. The sales person did offer some add-ons and I did elect a 3 year extended warranty on the Nikon D5000 / 18-55mm lens kit. Fumfie had by far the best price ANYWHERE! It arrived on time and in perfect - factory new condition. Purchase with confidence and enjoy.

Robert
Rochester, Michigan
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-10

"I choose Fumfie as a result of a reviews I read on this website (ResellerRatings.com). Its normal to be suspicious of low prices (you should be!) and they had the best price on the Sony camcorder that I was interested in(hdr-xr520v). I was able to negotiate pricing on the accessories I wanted. I got my order in a couple days using regular shipping. They did try to sell me accessories but with no pressure (what camera reseller's doesn't try to sell you accessories, It's there job!) My advise to anyone buying any type of electronics on the web is to do your homework! Research what you want, check pricing for the item and accessories for it, and check the online merchant. Some of the best know merchants in this online arena do not always get good customer service ratings. I give Fumfie a 4.5 out of 5 stars. The only reason I didn't give them 5 is because one accessory item was back ordered. (D LaCroix, Branford, CT)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-12-10

"I ordered a camera as a Christmas gift for my husband. I was amazed that I received the camera, just as I had ordered within 5 days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-10

"Was the cheapest price i could find. Saw some good reviews for the company so placed my order. It was shipped the next day and turned up when it should. Everything works great and they threw in a free gift as well. Would buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-09

"Great camera - arrived in new condition..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-09

"I had a great experience with Fumfie.com! They had the best price I could find anywhere, and the customer service team was pleasant and courteous every time we spoke. I will definitely be coming back to shop again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-09

"I am extremely pleased with my experience with Fumfie.com. Their website is extremely user-friendly, and the product descriptions are very detailed and helpful. When I called to place my order, the customer service technician was very knowledgable, polite and helpful. He offered other accessories for my new camera but was not pushy at all. I hung up the phone feeling good about my purchase and the service I had received. Only one very minor negative comment -- I didn't receive an immediate e-mail confirmation of my order and contacted Fumfie again 2 days later. I promptly was e-mailed a copy of my invoice. Again, I was very satisfied with the service received. The best part was that I received my complete order just 2 days later, less than 1 week after the original order was placed! i will definitely be using Fumfie for my future photography needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-08

"I bought a Canon Vixia HF200 camcorder from fumfie.com and I got a great deal plus an excellent service level at all times. When buying, I was also offered the SD card for the camcorder and they gave me the best price I could find (even compared to Amazon and big online retailers), so I got 2 16 GB SDHC cards too. I will surely use fumfie again for my photo and video needs, they are just outstanding."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-08

"Absolutely great customer service and the good knowledgeable guys to deal with. Product was nicely packed and arrived in perfect condition and on time as scheduled. I was not forced to buy more products moreover product was available at best price too!
I highly recommend people to do shopping here fearlessly. Though I would like FumFie to remove shipping charges and insurance on it!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-08

"I purchased a Canon Vixia HF 200 camcorder from Fumfie. I liked dealing with the folks at Fumfie. A real person answered the phone and I was speaking with a sales rep in seconds (unlike others that had me on hold for long lengths of time and either didn't get back to me or I was hung up on. They spoke English and understood me as I understood them. The product arrived as stated by the sales rep., which was faster than I imagined and that was with the basic shipping charge. I had a problem with charging an additional battery. They sent a charger to rectify my problem. I am a people person and liked the personal service I received with "The Fumfie Folks". It seemed like they wanted my business, unlike other companies I tried to deal with before lending at their web site. Their price was lower than most sites that I found for this product. I would certainly check with them for future purchases. It was a good experience and would highly recommend Fumfie to family and friends. Dan G. from Maine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A