ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-02-06

"Fumfie was an unknown to me and I was a little hesitant to purchase from them given the feedback posted in other places. In the end, the price was right and so we went for them. The status was a little hard to follow, but after about 10 days, our product was ready to ship. I had a little bit of difficulty with the delivery and Elliot was fantastic in working with me to resolve it. He was extremely polite and very service oriented. Could not be more thankful for his help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-27

"I was concerned about buying an appliance online, especially from NY when I live in Texas. But the price was right, and I decided to take the gamble. The appliance rep, Elliot, was reassuring and put my fears to rest. There was a delay in my order and he called me to let me know about it. It wasn't a concern to me to get it quickly, so I was fine with it. I appreciated that he was proactive. I have received the stove and love it. I would definitely order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-24

"Worked with Elliot on an LG refrigerator order. He contacted me the day after I placed the order and continued to answer promptly every time I called back. He even helped coordinate upgraded delivery after my order shipped. Would not have have such success on the transaction without quality customer service like this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-23

"I could not have been more pleased with the personalized service which I received from Elliot! Too bad all sales associates aren't more concerned with customer satisfaction.
Prices on appliances were noteworthy too!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-23

"wow what a great company to work with. Some problems arose with LG and Elliot was absolutely fantastic to work with. I could not be happier. will recomend to all my friends and family!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-21

"This is the first time I do business with Fumfie, from my first encounter with Elliot, I was impressed with his attention and desire to help.
Elliot answered all my questions, he was knowledgeable and very very helpful.
When contacted again Elliot returned my call promptly and took care of my needs.
I am very impressed with my rep high level of service.
Discovering a great company is not easy, Fumfie is one of them.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-10

"The home appliances that I ordered with Fumfie although took long time to cancel, but the after sales services was good.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-06

"Elliot and Sean have been easy to work with in the sales department at Fumfie. Although shipping has taken awhile, Sean checked on my order when I called and made sure it was shipped out that day!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-03

"My experience with Fumfie has been more than exceptional! My sales rep Elliott was amazing and from the time I made the order until after the delivery he has been in touch with me to be certain everything was going not only smoothly but fantastically. He even called at the time of my delivery to be certain everything was being installed to my liking. I could not be more impressed with the high level of service I have received from Fumfie and Elliott! My new refrigerator is awesome and was up and running in 30 minutes. The installation team was pretty awesome too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-24

"Great prices and even better employees. I bought 2 GE appliances and the service I received was excellent. I worked with Elliot. From my first call when placing my order and throughout the entire process he was professional, courteous and cared about me as a customer. I will recommended Fumfie to all of my family and friends and will be a repeat customer. Elliot went above and beyond my expectations to make sure that I was satisfied. Thank you Eliot and thank you Fumfie!!
- Scott from Cleveland.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-23

"I found fumfie when I was searching for a new fridge. They had the lowest price and great ratings so I decided to give them a shot. I've been very satisfied with their customer service -- very responsive, knowledgeable and flexible. I've spoken with Elliot at fumfie many times...he's been great throughout the entire process (informative, delivery scheduling, installation, warranty, etc)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-19

"I am very impressed with the people at Fumfie. Elliot and Sean were so helpful, investigated different options I had, and even brought in an appliance that they did not carry just to satisfy my requirements! Their prices were exceptional, customer service amazing. I run a service business, so I know about and appreciate good customer service! No doubt I will purchase from them again!! And certainly will recommend them to my friends!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-12-17

"I would buy again from them. Had a simple damage in delivered item but they made sure I am happy at the end."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-16

"Best price I could find on line from a company that still had a good reputation for providing customer service. My appliances ( range and refrigerator) were shipped promptly with "white glove" service, delivered in perfect condition, unpacked in our kitchen for our inspection, and all the packing materials were hauled away. We later received a follow up call from Fumfie to make sure everything was satisfactory. We have recommended Fumfie to several people."


Verified
5/5

2013-12-13

"My camera arrived exactly on the day they said it would. "