"Figured out what I needed then had questions about the edge pieces. Called customer service and spoke to a very helpful associate.
He told me which pieces I would need after describing my project, and placed them in my shopping cart , along with a super discount on all the items!
Glad I called for some help!
thx much , Perry.."
"Great product! Communication not so good!!"
“I apologize for the lack of communication. Our orders are sent automatic email updates regarding the status and tracking. We greatly appreciate the feedback. Thank you for working with us.”
"The chat operator talked me thru many different concerns I had: Delivery, etc. "
“We are happy to help. We greatly appreciate the feedback. Thank you for working with us.”
"great customer service. quick, informative and to the point."
“We are happy to hear we were able to assist! We greatly appreciate the feedback. Thank you for working with us.”
"Site was easy to surf, well worth it."
"Ethan was great and explained options and provided the discount I received in my email. "
"Quick and easy, great selection of product."
"I have been looking to replace some tile for a long time"
"The Floor builder is very helpful !"
"I needed to call and speaker to your customer representative and he was so patient and helpful answering questions and providing me the guidance I needed."
"I just needed to order a few more tiles. I did not calculate for waste."
"Erin helped make the project complete"
"My experience buying this product was very good. The site was very informative. When you sent a email they followed up."
"I was having some difficulty with the checkout but your live chat solved the issue almost immediately! Great customer service from the onset of my transaction!
We are really anxious to get the product and put it in use!"
"The design process was very easy"
A rep from garageflooringinc_com, IncStores1, has responded:
“We are glad we could assist! We greatly appreciate the feedback. Thank you for working with us.”