ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2019-12-06

No Support If you bought through Amazon

"I purchased a Dash Cam through Amazon. Needed product support. Amazon referred me to gearbest website. Gearbest web site has no option for support if you bought from Amazon. I left a review and was told to go to their website. This is just a brick wall. They don't support what they sell on Amazon. Researched shows they are rated F from the BBB. I wasted my time and money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-06

Always a reference for my electronical shopping

"I had done many order from GB.
For me the best point is the paypal warranty and the own GB service
The payment is very easy and the orders are very fast and no fees
Always good experiences with this chinese shop, best for me
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-05

The best

"I did not have any problems with it. The description of the product was really satysfaing. I'm sure i will do more shopping on Gearbest."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-05

Good enaugh to return and place new order

"I had got many orders from GB.
The main point for me -they all finished good enaugh for me. few of tem come to me too long, but at least come in good conditions.
One order had not shiped for more then a month - I've got refund.
One was delivered to wrong address - I've got refund.
Some times I can't find what I want for a good price at GearBaest - then I buy in other shop.
But If I place order at Gearbest I never lost my money.
I guess it's good enaugh to recomend this place for shoping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-05

Cheap, fast and reliable

"I have bought many products through www.gearbest.com in the last year and I'm glad I did. I've bought car products, home products, phone cases, and glass and it all went well. I am very satisfied with the products and also with the shipping time. Also, Gearbest offers quick support to help you with anything you need about your orders. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-01-15

Really good seller

"I often buy stuff from gearbest and I can say they never disappointed me. Good prices and nice customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-04

nice to shop

"I feel very satisfied with shopping here, fast delivery and very satisfying"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-12-04

Scammers

"I made 3 orders in this store. All 3 orders were lost and did not even arrive on the territory of the Russian Federation. Most importantly know what? And most importantly, I paid for their insurance on top of the order value. The one for which they undertake to immediately return the money in case of loss. So I turned to them and you know what? And here is what. I’m attaching a screenshot to you. Translation - We have been working worldwide for over 10 years and have excellent delivery experience. The logistics company took responsibility for this loss, and, unfortunately, this is not under our control.
This is a very unusual case, and since more than 3 orders are lost at the same time, shipping insurance is not applicable.

Who doesn’t believe keep track numbers -
This is the bottom, not the store; I do not recommend it to anyone. All reviews here are written purely promotional.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-04

No problems so far

"So far I had no problems! The customer service is way better than the service from other stores that are based in china."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-04

Best Place to buy hobby related electronics

"i Purchased many items from gearbest to upgrade my 3d printer .all items are very good and value for money.
shipping also very good and fast.always love to do shopping with gearbest. i recommend gearbest for all your needs
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-04

Excellent Store

"My order with GearBest went smoothly. I had ordered Xiaomi Redmi Airdots from them, which was being offered at a very attractive price compared to other websites. The shipping was free and the item arrived in about 15 days, which is usually the time it takes for overseas shipment. The item was as described, and I had no problems whatsoever. Will definitely be buying more from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-03

HUAWEI Honor 4 Sports Smartband

"I purchased the HUAWEI Honor 4 Sports Smartband and it is AWESOME!!!
The features are amazing and this smartwatch is really good value for money.
It even has tracking for swimming which few in this price range have.
Recommend getting one if you're looking to take your fitness to the next level.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-03

Always reliable

"I had a 100% successful relationship with gearbest. Shipping to Romania (from Asia) takes a while, but it gets here and it always is what I ordered, in good condition. As a whole, I recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-15

Great website to shop

"I bought xiaomi MI 8 lite and t was posted second day and it was delivered to me within 6 working day.

Good customer services and fast delivery.

Highly recommended.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-14

Good Customer Service

"They have been few times that I neede intervention of Customer Service , but when it has been necessary they have an efficient personnel that attends your requirements in a prompt and opportune way."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges