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Product & services pricing
2.80/5
Chance of future purchase:
2.62/5
Shipping & packaging:
1.79/5
Customer service:
1.97/5
Return/Replacement policy:
1.00/5
Featured Review


Verified
4/5

2022-11-10

New Washer Drum

"The new washing machine drum arrived in great shape, but shipping took a while. Ordered it on Friday afternoon but Fedex didn't get their hands on it until Monday afternoon. So it didn't go out like a rocket. But Genuine Appliance Parts sure had a great price on the part. The extra wait saved me a ton of money."

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Verified
5/5

2022-11-09

Never dissapoint!

"My mother has an old Dacor range and you always have the parts I'm looking for!"


Verified
2/5

2022-11-09

Lacking customer service

"I tried to get information about a product through the online web contact form. When I got no response, I called and left a message. Still no response so I am going ahead and placing an order and hoping that it is the part I need.
Shipping costs are high.
"


Verified
5/5

2022-11-09

Insinkerator cap

"Easy to order. Was shipped timely and already being used"

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Verified
5/5

2022-11-08

Fast and easy

"Service is fast easy to find and reasonably priced"


Verified
5/5

2022-11-08

Oven knob was perfect!

"I ordered a replacement knob for my whirlpool oven and it was the exact one I needed. Delivery was fast and customer service friendly! I’ll definitely order from them again. "

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Verified
5/5

2022-11-07

replacement of defective parts

"The defective part was replace fast. Only one desapointement : no answer on EMAIL or phone call about my claim.
Surprise, i revceived the replacement part by USPS like a Christmas Gift...

Claude From Quebec Canada
"

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Verified
5/5

2022-11-07

Great customer service

"Very timely and professional customer service"

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Verified
5/5

2022-11-06

Great service and price

"I needed a replacement for a long-obsolete stovetop burner. From the excellent photos and descriptions I settled on one that looked like it could be adapted - at a very good price.
Making it work took a bit of ingenuity, but once in place it works and looks like the original. Very satisfied.
It shipped well packed and quickly.
"

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Verified
5/5

2022-11-06

"fast and easy, didn't have to leave the house to shop."

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Verified
4/5

2022-11-05

Maytag oven handle, handler

"I tried to send a message before purchasing my oven handle Saturday, November 5, 2022 1:45 Eastern Time, but no one available to “handle” my request! Hoping this part replacement request to be complete for total installation. - regards, Frank Carnevalino"

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Verified
5/5

2022-11-05

Right Price

"Easy to navigate site, low price "

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Verified
5/5

2022-11-04

Perfect

"I learned my lesson. Don't go to the hardware store. Go online Got the right part with timely deli."

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Verified
5/5

2022-11-01

Ugly Site, but Good Deals

"Tough site to navigate, but some great sale prices, full line of parts... and exceptionally quick shipping."


Verified
5/5

2022-11-04

Best online appliance parts company!!!

"There was a problem with my Jenn-aire burners I had ordered, and Genuine Appliance Parts quickly sent me replacement parts. I have used them numerous times and highly recommend them!"

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