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Product & services pricing
3.17/5
Chance of future purchase:
2.90/5
Shipping & packaging:
2.21/5
Customer service:
1.88/5
Return/Replacement policy:
1.25/5
Featured Review


Verified
5/5

2022-10-24

Blingy little thingy

"I scoured the dark webs for a solution for my ailing range top. I called local places and called all over the country. Genuine parts had the solution for me. Replacing my old stove top knobs made a world of difference. I had to pull my old ones and use pliers sometimes to get the burners to shut off. NOT COOL! Quick, easy, affordable fix that made my stove new again. Many thanks!"

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Verified
5/5

2022-10-23

Great service!

"Ordered a part and was shipped quickly "

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Verified
5/5

2022-10-23

Fast service

"I ordered the dishwasher part on Thursday evening, it shipped Friday and was delivered on Monday. The correct part!! "

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Verified
5/5

2022-10-23

Easy Process

"Great process, Gave me multiple part numbers to the one the other site offered since most parts are interchangeable. I compared other sites and GAP saved me around $75. Thank you for an honest process no pressure to set up an account. "


Verified
5/5

2022-10-22

Lint Filter found for 1985 DG612 Maytag Dryer

"This dryer just keeps on drying.... after 37 years. Original part is light gray, which matches the drum interior color, but this one is apparently white. The shipping costs are high vs. the replacement cost of the item. Yet, it's still cheaper by several dollars from the same identical part on the Maytag Parts web site. If only they made washers and dryers with the same durability as they did 40 years ago. The matching 1985 washer finally was no longer serviceable as the transmission is discontinued. It gave up the ghost after 36 years (2022) and was replaced by a Speed Queen TR7.

Thank you, for the savings.
"

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Verified
5/5

2022-10-22

Easy

"Quick response with the correct part"

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Verified
1/5

2022-10-20

NOT what I Wanted

"I used the Make and Model of the Stove Top I wanted to repair. I received a part that will not even fit the parts I wanted to replace. "

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Verified
5/5

2022-10-20

Speedy delivery

"Item delivered quickly and site easy to use."

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Verified
5/5

2022-10-18

Cold Switch

"I needed a light switch for my refrigerator and found the replacement part quickly and at a good price. "

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Verified
5/5

2022-10-18

"Part came on time as expected. Thanks."


Verified
5/5

2022-10-16

Fast and easy

"Part numbers on my parts matched up easily "


Verified
5/5

2022-10-16

An excellent review

"Made my order. Soon it arrived at my house. We opened the package and there was the part I ordered. I put it own and went to work fixing our dinner"

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Verified
5/5

2022-10-11

arrived early and works perfectly

"Well, it was just a small part -- but it's an essential one, and Genuine Appliance had the original factory item for my garbage disposal at a reasonable price. I'll definitely look to Genuine Appliance for any future part replacements for all my appliances. "

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Verified
5/5

2022-10-11

Genuine Fix

"They offered the correct part, delivered it on time, and it works."

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Verified
5/5

2022-10-10

Oven Order

"Your company made the experience of ordering the replacement part very simple, User friendly sight even with live chat being unavailable at this time. I am hoping that shipping will go as well."