"Genuine Appliance Parts Sales is the only place to shop for your appliance parts. They are knowledgeable, efficient and very customer oriented. Prices are very reasonable and competitive. I have used the service twice: I spoke once with Missie and once with Greg --- fantastic customer service!!! If you need a part - Genuine Appliance is waiting for your phone call."
"Beat all the other parts outlets!
"
"Description was great and exactly what I needed"
"The part arrived on time and in good condition."
"Parts arrived as promised, on time, free delivery and best price."
"Order a part on a Monday, wasn't supposed to be there till Wednesday and got it the next morning."
"Got my LG microwave part 2 days before I expected it. Thanks"
"I received 1 of 2 parts that that I ordered. However, the seller never communicated that I would only be receiving one f the parts. I’m left to assume that the second part I paid for is on back order?"
"replacing lid cover switch which went bad. Received an OEM part within 3 days, expected it would take longer. Was the exact part I wanted, installed it and the problem was fixed. "
"25 year old washer agitator stopped working. Figured it was time for new front loader at +/- $900.
Amazingly, found exactly what I needed and cost under $100 including shipping! "
"Easy to order and ship the item. "
"Excellent price, OEM parts, free shipping, quick site navigation, GAP is now my place for parts."
"Program your checkout page and procedure to be a bit smoother. For example, the checkout button is on the top right of the page and the required zip code field for shipping calculation is page center - far left. Then customers must go bottom center to select the payment method. It could be more difficult, but single page "User Friendly" is more desireable. Especially if you want customers to return!"
"The correct parts showed up the next day!
Shocked as I didn’t upgrade shipping.
"
"I did a lot of internet searching. Your company had the best price by far and part was perfect with door lock included and already installed. I will definitely use "
"I received the right part at a very good price, and fast delivery."
A rep from Genuine Appliance Parts, Genparts, has responded:
“Thank you for sharing your experience with others.”