"Genuine Appliance Parts Sales is the only place to shop for your appliance parts. They are knowledgeable, efficient and very customer oriented. Prices are very reasonable and competitive. I have used the service twice: I spoke once with Missie and once with Greg --- fantastic customer service!!! If you need a part - Genuine Appliance is waiting for your phone call."
"VERY EASY TO USE AND FIND THE ITEM "
"i have not had any customer service yet."
"Found the part I needed and ordered it "
"I spent more time than I care to waste, trying to get this part from another online vendor of these parts. Ended up with no more than a part number -- and they wouldn't take my credit card, either.
You had a better price, better shipping and paying options, and I was done in a few minutes. Gratefully a new customer who will be a return customer, if any other appliances decide they need attention."
"so far so good. Easy to locate correct product"
"Appreciated that website and actually availability were in sync, that I was able to talk to a knowledgeable representative with little wait time. Credit Card entry field is a bit fussy on website. Browser didn't recognize field labeled "number" as a credit card field. Tried to cut/paste from browser stored CC number, but it included spaces and wouldn't fit in form field on site. I had to type in manually which sounds like no big deal, but was a snag in the ordering process. "
"First time using Genuine APP Parts. Based on the photo, appear to be the genuine parts needed. We will be monitoring the performance of the parts. Thank You!"
"Great source for various appliance parts."
"Just what I was looking for1"
"I searched for about 30 minutes checking prices for the part I needed. Once I found this site, I was done looking. I’m saving it in my favorites."
"I found the site easy to navigate and understand."
"Great and easy site to find parts"
"This shelf cost $57 LESS than most other places and shipping was only $7 and will arrive 1-3 days. Thanks. "
"Greg did a good job providing me with info"
"all good, great customer service"