"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"Well, I never needed your services as I didn't get sick or injured while traveling. But it was nice to know that I had a safety net."
"Didn’t itilize the insurance, so no complaints. I did like the ease of enrollment."
"We did not need to file for any issues but we were glade to have the piece of mind that we would be covered if we had issues on our trip."
"I made a claim 6 weeks ago, got an email response that they were looking into it, and then never heard back. "
"I always use GeoTravel when I travel anywhere domestic or international. Unfortunately when I encountered a problem and I needed to finally use their compensation I was told I couldn’t use it meanwhile I had every right to because it was insured. Very disappointing to pay for something for so long and when finally I thought Geotravel would help I wasn’t. "
"After an accident in Belgium, GeoBlue approved an upgrade to Business on the return trip as my wife could not bend her knee. It took over 6 months and monthly calls to be reimbursed. On the upside they paid our claim. On the downside I think their plan is to delay, delay, delay any payment till you stop calling, so they don’t have to pay. "
"When we called to ask questions regarding your plans, your customer service was excellent! We will use you again."
"Application was very easy. Luckily I did not need to use the coverage."
"I did not need to use it but it was inexpensive and easy to get."
"Have never had to use it, but have traveled extensively several times /year throughout Europe and Central Asia. So my review is really only about the price and perceived value of the coverage. Hope I'll never actually use it. But it does provide security while I travel."
"Great product, price and travel protection. "
"Well priced additional coverage. I did not need it but peace of mind with helpful. "
"We were not injured, but we bought extra insurance for our trip. I was under the impression that this insurance would cover travel interruption. However, when I called they said they couldn't help us because we were injured. Our trip was ruined when we totalled our car by hitting a deer. "
"You can't write a review if you haven't really used the product. I hope I never have to use it. I gave it four stars because the flexibility in types of coverage is appealing. Navigating the website was easy. And the insurance is backed by a stable company. (Don't buy insurance from Bob's Fly-by-Night Insurance--there are plenty of insurers out there that don't have the financial foundation this one does.) And it was recommended by friends who are seasoned travelers. "
"We used the coverage for a family of 5 on two week travel. My daughter got sick once and we contacted the Geoblue travel insurance via the app. We had a telemedicine call from a Doctor in the UK who gave us the advice and what to do next.
We were satisfied with the service and the ease of access as well as the cost. Will use again for future travel. "