"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"Son got ill while on vacation overseas. Customer service was not helpful, got disconnected multiple times. Extremely dissatisfied. If you are purchasing for peace of mind, just know if you actually need it, be prepared to be disappointed and helpless. "
"Just a FYI, I have not even had to use it for coverage.So at least it's there when I fly international. :)"
"I’m not happy that you have to go online to get a copy of your blue card when I have no way of printing it."
"I was newly diagnosed with metastatic cancer and wanted to be sure I could receive medical treatment while I traveled to Italy for 5 weeks. GEO blue gave me relief knowing I would be taken care of should I have any medical needs. I was able to relax and enjoy my trip. "
"Have gone to the local doctor 4 separate times. They have been good. Thank you "
"Restrictions eliminate the usefulness of this policy "
"It was easy to sign up, print the documents and review the coverage. As with any insurance I’m glad I didn’t need to use it but also glad I had it. Our trip went off without a hitch. "
"actually got reimbursed for broken luggage easy enough to submit no crazy questions "
"Always get GeoBlue for our travel "
"We didn't need to use it. Best situation all around."
"The customer service team member was extremely helpful, thanks Grover Putnam "
"I have in 10 years never had to use my Trekker policy. But it is a great piece of mind to have. "
"My traveling companion developed an infection and needed to see a doctor. I used the GeoBlue app to locate a dozen primary care physicians in Firenze, Italia, who speak English. She made an appointment with the first physician she contacted. I will always have GeoBlue when traveling abroad."
"The knowledge that the insurance was there gave me peace of mind while travelling. I'm just glad we didn't need to use it!!"
"I didn't need it but felt comfortable knowing it was there"