"Tried to use it for legit medical services abroad, in a cheap country, so that my refund would be less than the cost of insurance, and they refuse to pay on the excuse that the itemization for services provided is not standardized. An insurance that promises to work anywhere should know that multiple administrations abroad will have different standards in reporting expenses. But this is a very convenient excuse not to pay my refund. So, another insurance that only walks with your money. Will never use again."
"Thanks for your help. We appreciate your assistance with a problem we had. "
"Easy to purchase and they had good communications with how to use the product. "
"We used the annual health insurance policy again last year. We just renewed it for the next 12 months. It gives us peace of mind.
When we needed to file a claim, it was handled swiftly and with no surpirses.
We found this policy to be MUCH better than the cruise ship policy. that is why we bought it in the first place, but the annual policy is always there for us when we go on a quick trip.
It works."
"I submitted by my claim in january. It is now almost April and I still have not received a check yet even though it was approved in January. When I followed up to ask about the check, they said give it 60 days ...well it's been 60 days and I still haven't received anything. "
"I haven’t needed to use the insurance yet, so I can’t speak to that, but their customer service with booking was great. "
"Hi, the process of purchasing the insurance was super easy and easy to understand as well. Also, when I had a question, their customer service was friendly and very knowledgeable. I will definitely use in the future and recommend others to as well."
"Purchase process was simple. Coverage benefits easy to understand and although I was happy not to utilize them, it provided me peace of mind while on vacation. "
"I did not have to file a claim, so all was great. However, it is good to know that I am covered just in case something happens to me while on vacation in another country. I have heard from friends who did hurt themselves while away who found the tools, support, and coverage from GeoBlue so helpful.
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"It is a comfort to know i can travel without worries if I become ill or injured. "
"Seamless. No glitches on line. "
"Not good. Had to make multiple calls, given wrong phone numbers, a mess "
"Great, felt worry free the entire trip!"
"I needed to change my dates of my policy due to flight changes and Geo Blue was able to make the changes easily by email. The policy was inexpensive but that the customer service was still exceptional. Thank you."
"Thankfully I have never needed help with anymore more serious than flu and COVID while traveling but the team have been very helpful in navigating local care and reimbursement. I just renewed for this coming year’s travels. "
"We have used GeoBlue for several years now. It is affordable and gives us great peace of mind during our adventures."