ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2017-08-21

Beware!!!! Horrible experience

"I brought $400 worth of clothes from Girl Merry and most of the inventory was defective. To ship the clothes back to China cost $300. The seams was bunched, unraveling and the strings wasn't clip. The giltter was falling off everywhere when I took serval dresses out of their packaging. Merry told me to just cut the strings. After explaining the problem to Girl Merry and providing them with pictures they told me to cut the strings myself and nothing was wrong with the clothes without inspecting them and then told me to just contact PayPal. Also, they wouldn't provide a return shipping label."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-07-25

Awesome customer service. I love this site better than any other online shop in China. Been shopping 6 years and the quality is excellentl.

"Love this company
Like family
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-07-14

5 stars

"Wow thank you girlmarry for those super beautiful dresses .. I recommend them very good quality in the dresses an excellent attention. I give it 5 stars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-05-15

Excellent

"I really love shopping with this company. They Are very courteous and they respond to emails quickly. I will continue to shop with girlmerry."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-05-03

AWESOME SITE!!!!

"Girlmerry was easy to use and very awesome. my items came and I loved each one!!! I was able to communicate so well with their info team, they emailed me and every morning I received correspondence. I had an issue with payment on my end and they worked with me! I received all my items in great shape within less than 2 weeks. I really love this site! I am from Washington, DC and this is a REAL rating! Thanks Girlmerry"


5/5

2016-07-27

Reliable and Honest Wholesaler

"When I turned my hobby into a business, Girlmerry.com was the first wholesaler I ever purchased from. The whole experience was so easy and pleasant that I became a return customer. Now its been almost five years later and I am still a happy return customer. I speak from the experience of a store buyer with a successful online business. I buy hundreds of items each time and they always ship my order quickly. Whenever there is an issue with any of the items, I am promptly contacted and we resolve the matter quickly. I believe communication should work both ways and I know that they are always willing to compromise to work towards a fair and equitable resolution. Whenever I receive a damaged or defective item, I quickly contact them and they are always more than willing to resolve the situation.
I feel that as a buyer, i would not have done business for these many years with girlmerry had they given me terrible customer service. My experience with them is far from that. I know they are very open to my suggestions and have been constantly improving the quality and styles of their merchandise.
If you are a buyer, I would really give girlmerry a chance because their pricing is more than fair, their shipping is fast and the prices for their shipping is really quite reasonable. I know that their shipping prices are fair especially when compared to some other companies' shipping charges.
In my experience, girlmerry is a very good company that is reliable and honest. I do like the quality of the merchandise for the prices that I pay. I am realistic in the sense that I am not expecting Nordstrom and Revolve Clothing quality merchandise but I have been pleasantly surprised many times. As a wholesaler, Girlmerry is one of my favorite wholesalers due to their selection, quality and customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-21

"I am very pleased with my order. I purchased 2 dresses and they are exactly as described. The shipping could be a bit faster but overall I am satisfied a will be placing another order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-15

"I purchased two pairs of leggings from Girl Merry. They arrived on time and are of good quality. I really like their designs and if I would've had enough money, I would have spent more. They have a great sense of fashion and they're very creative. I'm already saving up for another pair of leggings and a swimsuit. They have swimwear designs I have never seen before. This isn't your average online store. I love them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-29

"please do not order from them!!!! They will charge you expensive shipping for the wrong and damaged pieces!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-02-16

"The clothing looks cheap. It is not size appropriate. The shipping tag that came with the order stated the value of my products were 26.00, which is definitively not what I paid. They did not buy insurance for the shipment and most disturbing of all, is where they were to mark sold, gift, etc. They indicated I did not make a purchase, but that I was receiving a gift. I paid for the items because I am the owner of a lingerie business. I will never order from this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A