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Verified
1/5

2012-09-26

"As of right now, I would have to give them 2 thumbs down. The only way to reach them, as they NEVER answer their phone, appears to be via email which promises answers within a few hours.....NOT! I am still trying to reach them via phone and just rings and rings and rings and eventually times out to some access code message and no ability to talk to anyone or leave a voicemail. If I had known this in the beginning, I would have certainly taken my business to a company that prides itself in customer service. "

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Verified
5/5

2012-02-07

"Had a small glitch in terms of shipping time but Mr. Matt Page promptly fixed the problem. I would not hesitate to recommend them. Thank you Mr. Page"

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Verified
5/5

2011-12-08

"Very happy to have found gocellular.ca!

However, this review site is not user-friendly!
"

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Verified
1/5

2011-11-26

"CHEAP PRICES, BAD SERVICE!!!
I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE EVER!!!
"

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Verified
5/5

2011-11-11

"Second time ordering from gocellular.ca. Great prices, choice of shipping options/costs, great customer service! I chose the cheapest shipping (regular mail) and received my order across the country in one week from shipping, very reasonable.
Would definitely recommend! Most products are eligible for quantity discounts (ie. ordered three items, got 10% off)
"

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Verified
5/5

2011-11-09

"Ordered a BB leather case. Item was posted as stock and it was (It shipped within 1 day) Received it within a week (it went across Canada) Easy navigation Web site. Good product selection. No customs hassle!!! In a nutshell, a good shopping experience. Marcel."

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5/5

2011-10-13

"Great, attentive and friendly service. When I didn't finish my order, they contacted me via email that day, to make sure I knew that the order hadn't gone through. The product I received is good quality, and the I received it fast."

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Verified
1/5

2011-09-20

"Order placed with GoCellular.ca on August 30th. Shipping notification received on September 13th, with no explanations for the delay, but a ludicrous offer of a 15% discount on my next order, for which I have to call them. Well, today, is September 20th and I still haven't received the shipment. TWENTY ONE DAYS to get from Vancouver to Toronto!!! I do believe the Wells Fargo Pony Express would have been quicker. Would I deal with GoCellular again? Certainly not. It appears to be a typically Canadian company that takes its customers for granted."

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Verified
5/5

2011-09-02

"Excellent prices, selection and service. They seem to go the extra mile to keep you in the loop and satisfied with your order. Nothing to complain about at all."

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Verified
5/5

2011-08-14

"I ordered a cell phone charger from gocellular. It was almost half the next best price, delivered quickly by expedited Canada post for $6,and I was emailed 3 times; on receipt of the order,2nd about it being processed and 3rd at shipment. Charger arrived 3 days form the day I ordered it. Great Service!"

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Verified
4/5

2011-07-27

"I was having a hard time finding a battery for my smartphone, but I found it here. What's more is that I purchased 5 items for my phone for what the one battery would have cost me at Best Buy! Some items I ordered did say it would be shipped in 3 - 6 days, however, my items were not shipped for 2 weeks (or 10 business days). I did receive an email the day of shipping and Canada Post managed to get it to me in 1 day (I live in same city as seller). The email from the seller did not mention why the delay - however, they did apologize for the 'problems' with the order and offered a discount on my next purchase.

One of my 5 items does need to be returned (by no fault of the seller), and I haven't yet dealt with that. Assuming that that goes smoothly, I will definitely be purchasing from Go Cellular again.
"

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Verified
5/5

2011-06-28

"Fast, efficient, got what I wanted"

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Verified
5/5

2011-04-12

"Amazing store! I forgot to order something when placing the order, and Matt at gocellular was gracious enough to let me adjust the order a few days later, AND bumped up my quantity discount with no problems. I asked to upgrade my shipping at the same time, and he was able to rush my order out in time for me t receive it at 8:30 the next morning, even though we're on opposite sidesof the country.

Will definitely order from them again. Amazing service and great prices. 10/10. Highly recommended!
"

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Verified
5/5

2011-04-06

"Good communications. Awsome people.
"

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Verified
5/5

2011-03-04

"BELOW IS THE EXACT REVIEW I WROTE ON GOCELLULAR....


well being an online shopper i did what i normaly do.
really everyone should do this because inventory can be incorrect at times.

contact the seller to confirm stock. MONDAY. check

order the product. TUESDAY. check

receive the product. THURSDAY. check

was sent confirmation of email in between.

price for my Samsung Otterbox was even cheaper then USA.
i also like the unique (unpackaged) shipping offer.
saves on shipping cost and that's one less box i have to deal with.

Thank You GOCELLULAR. Will forward your site to all my friends.
"

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