"Still do not have what I ordered. Project now delayed. It would be nice to get an update if the company knows there is an expected delay but had to reach out twice so far to get updates and still no product."
"Lance, their commercial sales executive was very helpful in ensuring that their product would support our needs effectively. He communicated through their website messaging and via e-mail to answer all questions and point me to the right lockset for our church's needs and budget."
"Excellent, quite impressed, lock was delivered to Canada as promised with no hassles and shipping price included customs costs. "
"good price delivered on time"
"Purchased mechanical keypad for a detached garage.
It is wonderful. I plan on getting a deadbolt and door lock soon.
"
"Very friendly customer care in the chat and helpful! Thanks Matt!"
"Very easy to place order. Great price on the item!"
"Great customer service and easy to use on line services. "
"Matt provided great advice and service. Thanks!"
"The Mobile app, the dongle cards all are 100%. The only issue I have had is with the Finger Print access. It takes a minimum of 5 times to get it to read and get the green light. It was hard to get that part setup to begin with. Took 4 or 5 times to actually get it to accept the print. I have tried to also add my wife's print but it will not read/or accept it after 8 ties now.
Rained hard the other day and the lock was soaked and still operated correctly, just wipe off the water on the reader first."
"I have purchased at least 25 of these over the years. Recently we changed from the gold to Satin Bronze which meant I had to purchase 18 new ones. The new kit is much easier to install. I gave my old ones to friends. No more keys! Just love them!!!!!"
"Needed a mini electric door strike. In stock and shipped immediately. Great service."
"tried to order for two days. kept getting critical error. finally success. this is a present so unlikely to purchase again."
"Still waiting for product"
"We are buying this to help allow rescue services enter more easily when needed."