"Best prices anywhere on the internet makes shopping here a no-brainer!"
"Why confuse the credit card paying customers by requiring them to check the box that says, " I agree to send a check, by mail, i the amount of 100% of the purchase price"?
I had to chat about this and Katelyn told me I was "required" to check the box, but that I could ignore it.
Why not create software that removes that part of the "agreement" when a credit card is entered?
Stop being lawyers and bankers and start being a coin shop and you'll get better ratings
Try trusting your customers a little more
I read your agreements and they read like the back of a mortgage document or some banker/federal reserve boiler plate---ridiculous.
You have price better than Provident---but you need to make the customer feel confident. Provident and APMEX got you guys beat on these two aspects.
I rated Katelyn "excellent" because she answered truthfully what I needed to do and told me to ignore it vs defending it like some bean-counter/lawyer who writes your boiler plates in a room without windows"
"Online chat service is exceptional. Agents come online within no time and answer all the questions. GOOD JOB!!!"
"Everything's been great for over a year . Am concerned that I mailed a check for a 1 oz AGE 8 days ago and it has not been received.
I'm not sure what to do about this. When I mail this check, I will see if it clears, then we will have to decide what to do about the previous purchase. "
"returning customer. great place to buy silver. good prices. fast shipping"
"My friend referred me to your website, he had a good experience on his order. "
"Great company, price, merchandise, and customer service."
"I love GoldMart! I refer everyone I know, every chance I get.
Joe M."
"You guys need a bigger selection.
Great prices tho.
V.v. Happy"
"i love this site i sell a lot of silver and this is my second time buying here my customers are very happy thanks"
"I have made multiple purchases and have been very pleased with the prices and service. Highly recommended!"
"I really can't thank Goldmart ownership and staff enough. You've enabled me to protect a large portion of my wealth and transfer it to the other side of the eminent financial calamity (collapse). Most people will be victims and not victors like me. I've tried my dead level best to promote Goldmart and warm as many people as I possibly can. Well, let's see what the physical metal prices do in June. I'm looking for extreme (parabolic) price spikes in both gold and silver. Let us see if it comes to pass. Thank you all, very much!
Warmest Regards,
Joe M."
"I'm a repeat customer over several years. I'm always happy with doing business with you."
"Your prices are great and service fast, nice doing business with you."
"it's always a good experience and if there's a glitch,it gets fixed...IMPERIAL!!!"