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Product & services pricing
4.05/5
Chance of future purchase:
4.00/5
Shipping & packaging:
3.73/5
Customer service:
3.67/5
Return/Replacement policy:
3.20/5


Verified
5/5

2024-12-17

Always pleased with Goldstar

"I love what I bought. The shipping time was good. I am pleased and will shop again "

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Verified
1/5

2024-12-16

Nope

"Three weeks later, still no package"


Verified
5/5

2024-12-11

great service

"great service ................................................."


Verified
5/5

2024-12-11

Smooth Purchase and Delivery Experience

"I got a great price during Black Friday event. I intended to buy a REX RX607 w/ ZigZag but found the GoldStar Tool’s New Tech GS-609ZL for much less - and in the process got the longer 9” neck for more workspace. Delivery took a week after shipment (default $4.99 ground shipping) which happened 4 days after ordering due to a holiday weekend. I immediately oiled all the moving parts inside and out and ran the machine slowly for about 10 minutes. Then oiled again and used a gentle degreaser and old tooth brush on the exterior to clean off a bit of factory grime. I have only run the machine with canvas for a day but so far it’s sewing great. I recommend this for a great value on a basic walking foot machine that uses readily available supplies and parts.




"

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Verified
2/5

2024-10-10

No alternative shipping options

"Unfortunately, I still have not received my order due to the Canadian Postal strike. My order was shipped by USPS instead of alternate methods, and I may not receive it for some time, if ever! Disappointed that Gold Star did not choose a different shipping method under the circumstances (considering I paid $27 for shipping a courier could have been used)"

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Verified
5/5

2024-12-06

Awesome customer service

"Super fast shipping to the east coast "


Verified
1/5

2024-12-05

Waiting for teturn slip

"Bad fabric different thsn what i received last time "


Verified
5/5

2024-12-04

Great little coverstitch machine

"Ordered a simple 3 thread Consew cover-stitch for student use. Easy to use with great instructions.
Excellent value and arrived quickly.
"

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Verified
3/5

2024-12-02

Snaps

"Shipped right away. But have not received it yet"


Verified
5/5

2024-11-25

Quick deliv

"I buy all of my interfacing from gold star tool. Prices are great and delivery is super quick. "

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Verified
5/5

2024-11-22

Speedy service!

"My order came in sooner than I expected. There are several helpful videos where it’s David himself doing the demo! Thank you GoldStar!"

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Verified
5/5

2024-11-21

Happy Camper

"The video on snap types and sizes wa the best I have found anywhere on You Tube. Thank you"

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Verified
5/5

2024-11-21

good service

"I always get my orders quickly"


Verified
5/5

2024-11-06

Prompt delivery, good service

"Delivery of my 2 sewing machines was less than 2 weeks. Assembly was a bit tricky with few instructions but can be accomplished with the Goldstar videos from their page and you tube. If you don't have previous experience with industrial machines, then I would suggest purchasing the machine and table already assembled."

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Verified
1/5

2024-11-03

Sewing machine was missing

"Only part delivered... table plus motor but no sewing machine "