"Shipping **** said it would arrive on the 11 th NOPE said it would arrive on the 12th only 1 box! Said the other 2 would arrive today , NOPE no they say tomorrow ??? I hope so, setting around waiting on delivery for 4 days is unacceptable "
"I was having trouble with my new press. The problem was with the snaps. It works great with your snaps."
"Steer clear of this place! Currently I'm dealing with what seems to be them scamming my workplace after purchasing a bartacker. First, they did a last minute switch and sent us another machine that was"just as good”. It turns out that they don't actually sell this model on their site. The machine is defective and has failed to work after very light use. They have been very difficult to communicate with and don't seem interested in resolving the issue.
This is not a place you should do business with. Unless you want a 4k paperweight."
"I've had to reach out repeatedly for shipping information. Last request was to cancel and it took days to get any response and they still haven't answered the question."
"Easy website to navigate, fast service and great selection.
thank you!"
"Customer service was so lovely and helpful, the product excellent quality so happy with everything!"
"Easy ordering...fast delivery"
"Genuine Juki parts at a very reasonable price and good service "
"My online purchase was quite easy and the item was delivered in a timely manner!"
"Easy. I look to order from you in future.
Thank You"
"Still waiting for my product to be delivered.
Update. Part has arrived and is perfect. Thank you."
"Juki machine and table are great and as expected. Assembly videos didn’t match the parts sent, but I was able to work my way through it. Not recommended for people expecting a simple experience, but industrial equipment is rarely that way.
The $40 extras kit has some good things, like needles and bobbins. But the two small flat head screwdrivers literally had their tips twist off while applying very basic pressure to try to unscrew feed dogs and plate screws.
Recommend skipping the accessory pack. Everything else is good.
"
"This is the lowest price and one of the few places for claw snaps with solid metal cover"
"they want to know about my experience even though they haven't shipped the product that I ordered 2 weeks ago"
"Ordered product on Jan. 12th. As of Jan. 24th, I have not received the product."