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Product & services pricing
3.90/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.49/5
Customer service:
3.30/5
Return/Replacement policy:
2.67/5

Verified
5/5

2025-01-20

Always a pleasant order

"excellent service, and i will continue to use Goldstar"

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Verified
1/5

2025-01-17

Double charged

"I order a product and was charged on my card 2 time fifteen days apart for the sane price and still have not received my product "

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Verified
5/5

2025-01-16

Great service and product

"Easy making a reorder, fast delivery and great pricing."

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Verified
1/5

2025-01-14

Dave was supposed to provideme a credit and stated that he was working on it. It has been 2 months and I do not expect to see it

"Spoke to Dave mutiple times via calls and emails and he. stated that he was working on my credit. I guess he was never planning on provinding me with the credit and now he does not answer me. Not trust worthy."

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Verified
5/5

2025-01-12

0rdering was easy and Delivery great.

"My 15 yo grandson has been sewing for a year on a beginners Brother machine.
He was finding the heavy denim was too heavy for his machine.
He found GoldStar and found a Juki Sewing Machine and table he felt would better serve
his needs.
Christmas Day we ordered it and received it January 09, 2025. his machine and table were put together as he requested and was packed well to protect during travel and delivery.
Thank you. Hoping to encourage this designer in training.
Cora & Bennett Scholl
"

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Verified
5/5

2025-01-11

Snaps

"Exactly described, nice quality. "


Verified
5/5

2025-01-02

Very good experience !

"Fast delivery and amazing customer service !"

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Verified
2/5

2025-01-02

Sent wrong part

"I have a Goldstar press for snaps and when I received the die for the snaps, one piece didn’t fit so I videoed it to show him how it didn’t fit and they said OK we’re gonna send you a new one. Yesterday I got the new one and that doesn’t fit either. They sent me the wrong one now. I have to call again to tell him the part they sent to replace the part that didn’t fit. The new part you sent doesn’t fit either. "


Verified
1/5

2025-01-01

MISSING HALF

"Two out of four packages arrived, I am still missing two boxes to include the stand for a piece of equipment received."

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Verified
5/5

2024-12-30

Wonderful

"Great quality products and such nice people. They were so helpful. "

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Verified
5/5

2024-12-28

Snap die sets

"I have both die sets for spring and ring snaps… works effortlessly and the snaps are good quality! "

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Verified
5/5

2024-12-17

Always pleased with Goldstar

"I love what I bought. The shipping time was good. I am pleased and will shop again "

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Verified
1/5

2024-12-16

Nope

"Three weeks later, still no package"


Verified
5/5

2024-12-11

great service

"great service ................................................."


Verified
5/5

2024-12-11

Smooth Purchase and Delivery Experience

"I got a great price during Black Friday event. I intended to buy a REX RX607 w/ ZigZag but found the GoldStar Tool’s New Tech GS-609ZL for much less - and in the process got the longer 9” neck for more workspace. Delivery took a week after shipment (default $4.99 ground shipping) which happened 4 days after ordering due to a holiday weekend. I immediately oiled all the moving parts inside and out and ran the machine slowly for about 10 minutes. Then oiled again and used a gentle degreaser and old tooth brush on the exterior to clean off a bit of factory grime. I have only run the machine with canvas for a day but so far it’s sewing great. I recommend this for a great value on a basic walking foot machine that uses readily available supplies and parts.




"

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