"I really like the DU-1181N. I am a DIYer, hobbyist and will use it for my projects and home stuff. So far it is great. The price was fair for the DU-1181N, the stand with wheels, and the needle positioner. As far as the $.99 shipping, I got what I paid for. Shipping from Kalifornia to Pennsylvania was a long trek for the boxes. The Juki box was well packed with foam from the factory and arrived in good shape. The table box arrived like a cardboard sack of banging steel parts very beat-up, holes, etc. I saw online someone posted the pics of their machine and tables arrival from the seller in Chicago and the table box had additional tape plus caution labels to keep the box standing up during shipping. The box shipped to me was laid down, crushed, rolled over, crushed again, was not a pretty pic. I spent a little time in the garage tweaking the bends and dents out of the frame members. Paint and plastic have multiple dents, scratches, and marks. Goldstar kindly worked out a settlement with regards to the shipping damage. They replaced the broken plastic drawer and the plastic kickstand. The table box did not come with any shipping/parts list or instructions. The motor unit had some helpful instructions. I used that and online videos to get me through the assembly process. The hardware in the needle positioner kit did not fit my Juki. With the amount of time communications might take and the difficulty I anticipated it would take to solve the issue, I opted to make my own hardware for the positioner to get sewing sooner.
The folks at Goldstar were all very friendly and courteous. It was fairly easy to get hold of someone by phone or email. Feed back and replies were sometimes quick, sometimes needed a second follow-up email a week later.
The user's manual that Juki has online is difficult to follow because they bunch up 5 or 7 language translations in every section. If you can cut out all but the language you use and put it back together, then it is much easier to follow. "

"Item arrived fast. Great quality. I’m very satisfied and I will be back!"

"Quality products, fabulous prices, and speedy delivery. "

"This guy is a total sham no sercvice after the sale, I bought a certain model of machine with no belt and he sent me one with a belt , When I ask about the error he just srugg me off with out a care . He is all talk and a thieve "

"We received a machine with a bent shaft and have called and called trying to get a new machine - we've sent in video's etc.
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"The Goldstar heavy duty grommet press has been designed to not work with standard dies, forcing customers to buy their overpriced dies. This is deceptive because the machine looks just like a standard grommet press. I will never do business with this company again."

"Quick shipping, Excellent quality Industrial Sissor Sharpener and great customer service! Even called to confirm shipping address. Will purchase all future business needs from this company. Highly recommend. "

"I needed a small-diameter, long-necked grommet for a project and GoldStar had what I needed and had it in my hands within a few days."

"I made a mistake in my order. I tried to call but the message said they were closed . I sent an email stating my mistake. I recieved product with no instruction for assembly or the correct products to go with it. "

"Thank you for the quick service. Products were exactly as described and what I needed."

"A great resource for products used by pattern makers and sewers. The search on their site isn’t great, there are lots of products that don’t show up. Found the size of French curve that I could not find anywhere else. "

"Great thread colors ……….,"

"Fast shipping, quality even on lower cost items, and every product has lived up to its description and more. It is, truly, a 'Gold Star' experience."

"Goldstar delivered a hard to find part that everyone else was out of stock on. "

"Items arrived quickly. Low shipping cost. Quality products."