"I needed to replace a simple leather dog collar that's been on my dog for 11 years. After extensive searching all over the internet and locally, this company had it for the best price and I took a chance and ordered it. They were impressively prompt at emailing confirmations and shipping updates. When I received the collar, I discovered that the manufacturer's nominal collar width was slightly off which caused my slide-on dog tag to be too loose. I emailed the company and the owner instantly said he would send me the next size up. It came today and worked perfectly. This is the best web retailer I've dealt with in recent memory!"
"Great customer service, awesome pricing and quick shipping. I cannot ask for more! Highly recommended! Has tons of products like the Big Stores, but has a small-pet store owner feel. I Will Be Back!!"