ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2021-01-30

Excellent customer service

"Email updates were common and informative. Always knew what the status was for my order. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-30

Great service and fast shipping during a pandemic

"They did a great job shipping and a thing my order arrived in a timely fashion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-30

Great experience

"I had a great experience with them. Others wanted to took out the mags but these guys worked with my gunshop and sent the gun with the mags. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-01-30

New pistola

"Transaction went great. Had what I was looking for in stock although the delivery took a bit longer than I thought that it would. None the less I would recommend this site. Thank you guys"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-30

Love

"Love ordering from gunbuyer.com orders are processed in a timely manner & even of there is a delay staff communicates well & quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-29

Great prices

"Very easy to purchase the gun. Was a great experience, I will be doing more business as soon as they get their stock resupplied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-01-29

Not available

"I ordered an Item because the website showed it to be in stock. after checking on the order, it was discovered that the inventory was off and not available. my money was returned in a few days.
except for the time wasted, the experience was alright
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-02-24
A rep from Gunbuyer.com, GunBuyer.com, has responded:

“I am so sorry that happened to you. Let us know if there is anything you want in the future and we can check on it for you. ”


Verified
5/5

2021-01-29

Great company

"Responded quickly with order updates and shipped quicker than expected too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-29

Fast shipping, glad they had the ammo in stock.

"Price was market rate, not great, but they had it in stock!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-29

Great experience

"Process was easy and quick. Great firearm purchase at a good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-01-29

308

"Very Satisfied! Had what I needed during a shortage."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-01-29

Great first time experience

"Great experience for my first time purchasing a firearm online. They were backed up as stated on their website but they got my firearm to the ffl I chose in less than a week. Customer service was on point. Very quick to respond and very helpful which kept me at ease. Definetly will recommend to a friend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-01-29

Company takes for ever to ship your order

"Don't plan on getting your order anytime soon. If you don't care that's fine too, I wasn't in rush for the order but still slowest i've ever dealt with and I deal with a lot of firearms distributors on a weekly basis."


Rep reply posted 2021-01-29
A rep from Gunbuyer.com, GunBuyer.com, has responded:

“Given the uncertainty of late we have experienced an increase in order volume that has resulted in shipping delays. We disclose this information to customers during checkout. This order shipped within our advertised timeframe. ”


Verified
5/5

2021-01-29

Great buying experience.

"Happy with my purchase. The shipping was a bit lengthy. I called to inquire about my order and expected delivery timing. I was shocked when a representative actually answered the phone. She was polite and professional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-01-29

Ddv5

"Great service. Delivery of product great"