ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2020-07-17

Excellent

"It was my first time buying a firearm online and I was a little weary about it. But! These folks were prompt in shipping and responding to emails. Their prices were very competitive in my opinion and shipping was free in the case of my purchase. I was really impressed with their list of eligible FFLs in my city and was able to choose one that is a major local retailer that I trust. I will definitely be doing business with these trustworthy folks again. I’d definitely recommend them to friends and anyone else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-17

Smooth and easy process.

"Purchased my item on line and the entire process was smooth and as described. I felt the price was in line with expectations. Their email communication was spot on and prompt. I look forward to doing business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-17

Ammo buy

"Great to do business with! Had what I needed and shipped it out ASAP"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-17

Good Service.

"It is just probably the corona virus time we are in but it did take some time for them to ship. I called and they were very friendly and explained that it would take 4-5 business days to ship. Very good phone service. Once it was shipped in arrived rapidly. I got exactly what I ordered. I have no complaints and would recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-17

Great Company!

"Order shipped and arrived in a timely manner given the situation in our nation!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-17

Can't complain

"Fast shipping good customer service. Would use again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-07-17

M855 ammo

"The product I ordered was just what I expected. It took some time to ship which I understand with everything that's going on right now, still, it would have been nice to be informed of what was going on. Otherwise, I have no complaints and am quite happy with my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-17

Gun for my daughter

"I had no problems. Nothing more needs to be said. I was excited to find the gun available as I was looking for one for my daughter and everyone was sold out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-07-17

Shipping time.

"The experience is overall pretty simple and easy to use. The online interface and very user friendly and the process is easy. The only slight negative is the processing and shipping times. I understand that there is an pandemic, but the shipping process is a bit lengthy. For instance, I placed an order recently on Sunday night, it's Friday, and my order is still processing... Another order I purchased, on the 1st, took 12 days to reach my FFL. Other than processing and shipping time honestly enjoy my experience with Gunbuyer, I will continue to use in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-17

Great buying experience!

"Fast, accurate and professional."


Verified
2/5

2020-07-17

Charged on day of order and shipped 10 business days later

"Not happy about being charged for the item I bought and then not having the item shipped for almost two weeks; on line it states, "Typically ships within 1 to 3 business days". Okay so it was ordered on the 1st and I was charged on the the 1st, so give it some time due to the 4th falling on a Saturday. On the 11th I emailed and asked about the order and was told, it takes about two weeks to ship from that warehouse. Would have been nice to know, that "we are charging you "this is allowed by law" , but we won't ship your item for up to (so many days or weeks) again "this is allowed by law", but they have to tell you how long it will be until the item ships, in this case, they didn't (using the word typically, doesn't cover 10 business day). Better communication would be nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-08-05
A rep from Gunbuyer.com, GunBuyer.com, has responded:

“As indicated in our disclaimer at checkout, processing times are currently extended due to order volume given the state of our industry at this time. We disclose this at checkout so customers are aware of any potential delays. Thank you ”


Verified
5/5

2020-07-17

First Time Online Buyer

"I've never purchased a firearm online before. This was a really great experience! The items shipped quickly and came to the address I selected. Picking them up at my local shop wasn't a problem and the items were exactly as described!! Great experience!! I'd use it again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-16

Productive

"First time buying online! Everything appears to be new, and in excellent condition as said!! Time to hit the range and find out!!! Thank you!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-16

Great buying experience

"Ordering was seemless and the shipping was very fast. No issues what so ever. Will buy from again. Thanks Gunbuyer.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-16

Great place to buy

"Went smooth very nice on the phone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges