ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
3.13/5
Shipping & packaging:
2.50/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-10-25

Great price, Great Service, Nice People

"Having trouble ordering on-line, I called and spoke with Erica. She set up my order quickly over the phone. The Free Shipping was fast. The gun was just what I ordered. I am happy that my Nephew turned me on to Gun Buyer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-25

Excellent

"Great service, fast and fair shipping, great products at fair prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-25

5 stars!

"Fast, reliable and great prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-24

Great product and easy transaction

"Just a simple and easy transaction. It was quick easy and seamless. Will buy again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-23

Excellent experience

"Competitive priced and fast free shipping to my ffl. Will purchase again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-23

It was a great experience

"I almost always use GunBuyer for everything I buy, great prices, easy to work with if you need to make changes and great choices. Fast delivery, reliable and great price can’t beat it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-23

great value for great stuff

"I bought 3 weapons from GB. L of them arrived quickly to the FFL. The ammo I purchased arrived fast. Everything I bought was great quality and a good value."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-22

Excellent

"Gunbuyer had exactly what I wanted at a great price. My experience with them was excellent and I highly recommend them to my friends and family. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-10-20

Easy ordering and decent prices.

"Overall the experience was good. I just didn't like that, during the checkout process, I was given a list of FFLs to choose from, but I was unaware of the fact that they would not be contacted and informed of the incoming shipment and purchase. I later read about this in the firearms shipping policy, but it would have been nice if this was brought up during the checkout and selection of FFL process. Otherwise, an overall good experience. Will use Gunbuyer again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-19

Excellent transaction... got a new fan!

"I had compared prices across different sites, and settled on GB for my purchase! Best decision ever! Smooth transaction, quick delivery, everything just as I wanted. You've got a new customer... I'll be back for more!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-17

The Greatest Customer Service Company in the USA.

"Gunbuyers.com is a GREAT Customer Service company. It appears UPS lost my package somewhere between Daytona Beach and Sparta, TN

This is a UPS issue, and not the Company. But, Gunbuyers.com (Kelsey) jumped in to solve the problem as outlined below:

I contacted Kelsey CS Rep for Gunbuyers.com by email and explained the UPS Issue Early this morning.

I received this very quick response from Kelsey:
"I am very sorry about the package. I filed a UPS Claim for the missing items, so I do have to wait a day or two to see if they find it, or if we have to send out a replacement. It looks like I do not have any more of the Smith & Wesson magazines, so I will have to see if I can get more, to send a replacement for you. I will keep an eye on the claim and the items for your order. Once I get any information, I will let you know. I am very sorry again."

How great is that, and they are still cleaning up after the storm.

Kelsey's additional follow-up:
"We try to make life easier for our customers. When I hear from UPS, I will let you know. If I do not hear from them by Monday, I will work on getting the items shipped out again for you."

Again, How professional and Great is that? Incredible Customer Service, Thank you Kelsey.

I was initially reluctant to purchase firearms /accessories online. I researched a lot of companies, and Gunbuyers.com has a great reputation and reviews for customer service. I have NOT been disappointed.

Not only do they have great customer service. I did a lot of research and they have some of the best S&W Magazine prices for the Shield 9 EZ anywhere, and are Extremely competitive for firearms, ammo and related products. They have earned a customer for life, however, long or short that may be. I really enjoy doing business with great companies. I'm really proud of Kelsey and the Company, which I have no special interest other than as a Customer. Kelsey went Above and Beyond as far as I’m concerned.

October 17, 2022 Addendum

REPLACEMENT ORDER - Final Resolution Email from Kelsey.

“As for the magazine, I was able to order it from one of our other warehouses, so that should be shipping in the next day or so to you. So you will be getting 2 packages. The magazine will be shipping Fedex, and then the ammo is shipping UPS. Once I have the tracking for the Fedex package, I will send that to you. If you need anything else, let me know. I will be more than happy to help.”

Again, What a Great Customer Service Company.

Kelsey and Gunbuyers.com are KEEPERS.

Well Done, Kelsey and Gunbuyers.com! Simply, Thank You.

OBTW - This was my 2nd Order, my first order went very smoothly, and the products were quality. The magazine and Ammo worked great on the range.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2022-10-17

Nice price. Very quick shipping

"Bought my 1911 on Monday got it delivered on Wednesday. Excellent firearm. Excellent experience. I’ll be back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-14

Good value

"Good price for the value. Definitely going back again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-12-26

Preferred source

"This isn't my first purchase from Gunbuyer & as always everything went fast and easy. Looking forward to the next time. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-14

springfield xdm elite 45mm

"Excellent service, they are very helpful, I would do business with GUN BUYER again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges