ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2022-07-29

Excellent service, very fast shipping!

"Relieved my order at my local FFL in less than a week. Will definitely buy from again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-18

From Sale to Purchase; from shipping to receiving ...Guns.com has your six.

"Having decided to thin my collection, my only dilemma was how. When I used my Gun Club, I always felt "ripped off." Also with several of the Gun Stores in the area. GunBuyer.com advertised that they also bought guns. I had nothing to lose and everything to gain. I took my Pistol and all the accessories down to my Club and had them make me an offer. That took almost two weeks to complete. I went to the page with the directions on how to sell my gun on Gunbuyer.com. I put in all the information about my gun as requested. I was also given an opportunity to write a brief statement about my gun. I put it down when I purchased it originally. I listed briefly how I used it (for competition), and why I was selling it. I thought about including what my Gun Club had offered me, but at the last minute I left that out. I had the chance to rate my gun as to what condition I thought it was in. I selected "Great." I knew after all exactly what I had done to it, and I treated it better than some people treat their kids. I uploaded several pictures of my gun as well. In all, it took me less than an hour to complete everything asked for. I shut down my tablet and went to make lunch, thinking that it would be a couple of days before I heard back from Gunbuyer.com. A couple of hours had passed before I could open my email account. But when I did, I had two responses from Gunbuyer.com. The first was telling me that they received my information and came with a promise of an offer within 24 hours. The second was their offer! It was significantly higher than what my Gun Club had given me. The offer from Gunbuyer.com came with a provision that said they first had to inspect my gun before they would commit, and that after inspection, their offer might change depending upon what they found.
There were also detailed instructions on how to send in my gun for evaluation, along with a shipping label that was created especially for me and my gun, a letter of exception for the shipper from Gunbuyer.com, and the offer of a free box if I needed one. Which I did.
Within two days I had an empty box more than big enough for my gun and all the extra goodies that I was including, and a two day air freight label for the shipping company.
I printed out the letter of exception just like they told me. I packed up in bubble wrap my gun, which was in its original box, with all the documents that it came with, and the extra grip pieces, three rmr shell plates that came with it from the factory, unused factory cleaning tools , and six high capacity magazines all in pretty good condition along with the upgrade letter from the factory for those competition mags. I took it to the shipping company's main distribution center as told, with the box open for inspection like they said and waited in line there. When it was finally my turn, the lady behind the counter asked if it was a gun? I said yes, to which a few people were visibly shaken. The lady said that it was their policy not to ship guns, ever. I paused, myself shaken this time. But she added that they would ship only if I had a letter of exception from the buyer. I smiled and handed it over. She read it and everything suddenly became friendly. She asked if there was any ammunition and if the gun was loaded? Gunbuyer.com had specifically stated not to include any ammunition whatsoever, several times in their instructions, so I easily replied "none whatsoever!" I could see the looks of relief on all those faces around me. I then handed over the open shipping box for inspection. The Lady behind the counter said that she needed to look at the gun before it would be shipped. But when she saw all the bubble wrap, she just smiled and asked me if I had ever shipped guns before? I said of course! She closed the top of the box and triple sealed it with tape. Then attach the label that Gunbuyer.com had given me. When she read the Label she then smiled and told me that her company did a lot of business with Gunbuyer.com and she herself had sent many boxes like mine out. I asked if I had to pay any fee to which she replied no. It was all covered by Gunbuyer.com. She gave me a Receipt and a tracking number and with a smile and a wave, I was off to get lunch.
Two days later when I was checking my bank balance, there was a deposit from Gunbuyer.com listed. And it was for more than they had originally offered. An email told me that my gun was "Excellent " along with the extra magazines which was why their offer was higher. I could not be more impressed.
No more will I deal with the local guys. Gunbuyer.com not only makes it easy to sell my guns, it also makes it even easier to buy them.
Man I wish that Gunbuyer.com had been around 20 years ago when I sold off a collection that I inherited. I know that it would have been a much better experien$e for me. I personally will not go anywhere else to sell, or buy my guns any more. They are the best.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-29

I now recommend this site to everyone!

"Excellent selection, great service and speedy delivery. What more can a man ask for? Oh wait, great prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-28

Definitely will buy from site again.

"Easy process no shipping fees and shipping was fast as promised. My order was clean intact and came with everything I purchased. I’ll definitely be buying from here again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-22

Awesome customer service and great products

"I ordered two Smith & Wesson magazines they came in a very fast manner and their customer service was great I will definitely use gun buyer again thank you y'all at gunbuyer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-07

Stand Up Company

"I have made several purchases, mostly firearms but some accessories.
My last purchase was a firearm, after I completed my transaction within 24 hrs I received a call from Gunbuyer and they told me they notice that I was charged for shipping and all their firearms have free shipping. She told me that they were already in the process of crediting my card that I used to make the purchase. This to me is great customer service, this proves they follow through and the sale is not over once you checkout your cart.
I will continue to do online business with them, and they price match.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-16

Gunbuyer has top notch security focus!

"I placed another order with gunbuyer.com. This time I was ordering to have the products shipped to my brother. I received an email asking me to confirm the order was placed by me as this was not my typical shipping address. That was an excellent question they asked, "Dan, is this really you? We see a different shipping address." Security is best used when human beings look at information to check for malfeasance. Excellent job, guys!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-14

Great

"Good job on customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-05-03

Quick & dependable

"I had been ordering ammo from guybuyer for perhaps 4 or 5 months. It has been really hard to get almost anywhere. Gunbuyer when I first found it had great sales on my most used 9mm. I first ordered 6 boxes for a very reasonable price and to my surprise it arrived in short order. I said Hmmm this is a good site and bookmarked it. Then I got emails on other ammo sales I said, wait a minute, I can't find ammo anywhere else and yet these guys are selling it at almost pre covid prices ! Too good to be true so I order again and wammo it's at my door in less then a week. Then I found Ammosquared, there they ask how much a week, month, on ammo and what kind. I fill out the questionnaire and put in my order. I ordered 5.56, & 45, cal. for $ 75.00 a month. It took almost 2 months and only just today I received my order yet they were prompt on taking my money . Never again. Gunbuyer all the way !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-16

Greased Lightning

"Second firearm I have purchased from them. Competitive prices, No CC fees, & free shipping. Ordered handgun in the early morning hours of April 13th & had it in my hands early afternoon on April 15th. They were quickly calling & emailing me to obtain my dealers FFL to ensure early shipment. I would buy from them again in a NY second."


Verified
5/5

2022-04-01

Super Fast Delivery

"Ordered my new Hellcat on Monday 3/28/2022 and picked it up at my FFL Dealer on 3/31/2022. Wow great customer service and super great price. You will not be disappointed when you purchase a gun from GunBuyer.
Thanks,
Paul
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-02

Delivered as expected

"Everything went as expected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-26

Great communication

"Gunbuyer provided regular and accurate updates on order status from purchase to delivery."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-24

Quick and Easy

"Gun arrived in less than 3 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-24

Buy from them. You will not tegret it!

"The CS is excellent. The order is processed fast and shipped fast. I am a loyal customer of this store. Buy from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges