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5/5

2012-07-04

"excellent product I recommend to all"

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1/5

2012-07-03

"my experience is bad, because my products have not arrived. : T"


Verified
1/5

2012-07-02

"EXTREMELY DISAPPOINTED.
I placed my order with DHL International Shipping(4 -8 days delivery). After 19 days the package has still not arrived.After 16 days, I contacted customer services by e-mail only to be told that the package was not trackable. On further investigation, I discovered that the package was shipped with a GM tracking number which is not trackable by DHL as it is handed off to another carrier. I spoke to DHL, who informed me that this was not a consistent method of delivery as they had no control after the hand over and if I had nit received the package yet, then it was unlikely I would ever receive it.
I contacted customer services again with this information requesting a refund as they had not shipped the package according to the terms of the 4-8 days delivery and informing them of the DHL view.
They were completely unhelpful and basically said they could not do a refund unless I returned the goods which I did not have!!
This is very bad business practice where customers are charged for shipping and then do not receive the service they have paid for.
I purchased from them with the clear understanding on the web site that it was a 4-8 days delivery and the poor customer service when the service was not provided leaves a lot to be desired.
I HAVE NOW PAID FOR PRODUCTS WHICH HAVE NOT ARRIVED AND THERE IS NO WAY OF GETTING A REFUND.

"

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4/5

2012-07-02

"Tem muitos produtos sem estoques, isso acaba atrasando o envio."

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5/5

2012-07-02

"Good quality, good price, but bad packaging."

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5/5

2012-07-02

"I am very pleased with the service ... thank you very much keep it up!"


5/5

2012-07-01

"Site muito bom indico a todos ok."


1/5

2012-06-30

"I have not yet received my order. I am waiting!
"


5/5

2012-06-30

"Very good conditions, and shipped fast.
I hope it happens in the next time.
"

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5/5

2012-06-29

"Perfeito!
Excelente preço e o produto chegou sem nenhum problema.
Continuarei comprando!

Perfect!
The product arrives whithout problems. I will continue buying with then!
"

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5/5

2012-06-27

"Good price, good quality! Very satisfied."

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5/5

2012-06-26

"Buy in healthdesigns really is a great satisfaction to consumers, especially the Brazilians, like me. These are great prices, great variety, and great products. To really be better, there should be a healthdesigns here in Brazil"


5/5

2012-06-25

"This was my first experience dealing with Health Designs and I found the whole process really great. I was able to source a product that is not available in my country (New Zealand)and have it delivered to me with no shipping charges in two weeks! Brilliant. Everything was well packed and labelled. I will definitely be using your company again for future purchases."

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5/5

2012-06-24

"I'm a international buyer. I chose healtydesigns.com mostly because it have the best product price and shipping fee combination on the net. Add to that huge products list and good costumer service."

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5/5

2012-06-24

"olá o site é perfeito os preço são muito bons.
estou ansiosa para chegar o meu produto, para eu fazer minha outra compra.

nota 10 para o site.
"

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