"Pick up process is quick and easy, hassle free, staff is very polite, highly recommend this place to anyone "

"parts delivery were weeks longer than advertised and then the 10 body clips were mixed 4 were correct 6 were not."

"Bought two parts, one shipped right away, the other did not and there has been zero communication as to why it didn’t ship or when it might ship."

"Was trying to get a part and never heard back from these bozos."

"after replacing all 4 spark plugs one of the new ones was causing a rough idle, (found this out by putting the old ones in 1 at a time). They happily exchanged it for a new 1 and now idle is very smooth.
Very happy with their customer service."

"I have received no updates about my order. I called customer service and they could tell me the status of my order. "

"The part was discounted more than at any other dealer in the area, readily available, and easy to get. It was competitively priced and an authentic Toyota part. I'm very happy with my experience at Herm Chambers Toyota."

"Very nice and helpful person, Bob, from Herb Chambers Toyota of Boston Parts. "

"Easy way to retrieve OE parts. Bob at the counter was very helpful."

"Free shipping on heavy parts with fast turnaround and low prices!"

"Easy to get to and a great value. "