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1/5

2023-08-08

Appliances ordered 10 weeks no delivery))::

"May 18 ordered a GE Profile fridge.Our old GE fridge lasted 26 years. Promised delivery date

May 30 2023.

May 27 ordered another GE profile fridge for another property. Promised delivery date Aug 17

2023.

August 4 spent an hour trying to figure out the status of the fridge. Got disconnected 3 times

when I was put on hold. Amelia promised a $300 gift card for the delay. Finally got a hold of

someone B. Next rep B did not see the promise in the system. B said she would NOT sell the

frige because there are none in stock anywhere and no ETA from the manufacturer. B promised to

call me back but has not.

Today I cancelled the orders for 2 fridges. I asked if there was some compensation as we have

waited 10 weeks and Home depot had $6000. No compensation

The fridge is STILL advertised on their website

Lesson learned DO DOT BUY ONLINE FROM HOME DEPOT.
"

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1/5

2018-10-14

Unprofessional conduct by customer service

"I went to the Home Depot store in Regina, at the Northwest store in Canada, and was looking to buy a part for my dishwasher and the entire time was being followed because I am a visible minority. The tall white man in his seventies was rude and condescending and made me feel unsafe and targeted. He kept staring at me and my partner up and down with hatred. I just wanted to leave. They need better informed staff. Brown people everywhere beware they do not like us."