"Have used Honda Parts on several occasions. Easy to use site with genuine Honda parts at value for money prices. Speedy and efficient service."
"I ordered 3 wiper blades for a 2020 Passport and 2 of the 3 were correct. The 3rd ended up being for a Fit and I emailed them back without a response. I ended up having to purchase the correct blade from someone else. They need to triple check part numbers before shipping and actually respond to email replies to their service address."
"Part was in brand new condition, delivery time not as fast i needed but acceptable. "
"Your website was really helpful for me to find what I need and you service was quick and timely "
"The parts were correct, however, I was confused by the website and ordered two sets of front brake pads instead of the one set I needed. I thought it was on set per wheel. Now I have a set of brake pads I don’t need and wasted my money."
"Very helpful with vehicle verification."
"Got what I needed fast for a great price "
"I was sent the wrong parts, it's been almost a month with emails being ignored, then told I need pictures which I sent in weeks ago, then told I need more photos of packaging I did not keep. Definitely loosing my patience with their non-responsive and difficult RMA process and looking to file a fraud claim on my credit card since I am not feeling like I will ever get the part I ordered. Will not ever use their service again. "
"First of all, HondaPartsNow is a great place to buy OEM parts. They have great pricing and delivery was fast.
I ordered all three windshield wipers for my vehicle. I received the delivery today and the rear wiper assembly was not the one I ordered. And, of course, it was the rear-wiper assembly. Most people rarely use it the wiper, but this one is in 'bad' shape. It was the one that I needed most to replace.
I removed a star based on my interactions with the Returns Department. I have complied and jumped through their hoops, one request for additional information after another."
“We are truly sorry to hear about the inconvenience you experienced with the incorrect rear wiper assembly. We understand the frustration that can come with receiving the wrong part, your refund has been issued.”
"Parts came, exactly as ordered."
"Came in quickly and correct"
"I ordered parts for my Honda CR-V. They arrived in separate shipments. The first shipment contained my parts thrown in a box without any padding (bubble wrap, styrofoam peanuts, butcher paper) and the contents slammed around and smashed the manufacturer packaging. The parts were loose in the box and I was shorted a spark plug. Also received the wrong brake pads although the packing slip had the correct part number. Whoever pulled and packed the order was careless. I reached out to the company and was transferred to a voicemail. Waiting for someone to call me back with a solution. Very disappointing. "
"Parts were genuine and were shipped as advertised. Parts fit vehicle and I am driving again"
"Great all the way around part matched and delivery timely"
"Product on time and worked. Thanks"
"The website is easy to navigate and search for items. Parts were available and the order was fulfilled/shipped quickly. Items were delivered on-time!!!"
A rep from HondaPartsNow.com, MaxxGPG, has responded:
“I'm truly sorry to hear about the trouble you've experienced with receiving the wrong parts and the difficulties you've faced with our RMA process. Your refund was issued on 4/16/2024.”