"Have used Honda Parts on several occasions. Easy to use site with genuine Honda parts at value for money prices. Speedy and efficient service."
"Thank you for having the part I needed and sending it to me quickly."
"easy and fast. great experience"
"Great Price, Fast Shipping."
"The website was easy to understand and input the vehicle for parts I need specific fitment."
"Seller kept me updated the whole time. Product came prompt and correct. Will be buying from again
"
"what i like is i can find my parts eassily."
"Quick, easy, and user friendly!!"
"Ordered two sets of gaskets on March 14. March 25 got package from USPS shipped from FL to GA.
(From China shipping 8 days)
In package was only ONE set of gasket. Customer service was totally unhelpful and script based offered RMA. So, much time is wasted.
Never going to shop at this vendor again."
"CRAZY RESTOCKING FEES AND EXTREMELY SHORT RETURN WINDOW THIS PLACE IS TERRIBLE. THE RESTOCKING FEE IS MAYBE UNDERSTANDABLE BUT THEY SHOULD HAVE AT LEAST 30 DAYS FOR RETURNS ANY REPUTABLE BUSINESS WOULD HONOR 30 DAYS MINIMUM "
“We apologize for any inconvenience you may have experienced with our return policy. Customer feedback is important to us, and we will take your comments into consideration as we continue to improve our services. Thank you for bringing this to our attention.”
"2 weeks to get parts that were supposed to be in stock. Multiple calls to customer service with no help"
“We are sorry to hear about the frustrating experience you had with our service. We apologize for the delays in shipping and the lack of assistance from our customer service team. Your feedback is valuable to us, and we will work to improve in these areas to ensure a better experience for our customers in the future. Thank you for bringing this to our attention.”
"Easy to order parts on line and came shipped secure and on time!"
"My experience with y'all is/was very good!!! Looking for a rim for my son's car was very easy with y'all. I'll most likely be back again for more parts for his car."
"1st time and won't be last time ordering from you guys. Parts are down to the essence of what I need OEM.I LIKE the description details that show everything that goes wit a part,accessories etc thanks"
"Fitting love it specially head rest "
"Quick shipping, item was as described, had a good experience this time. "
A rep from HondaPartsNow.com, MaxxGPG, has responded:
“I apologize for the inconvenience you experienced with your recent order. We strive to provide the best service possible and I am sorry to hear about the shipping delay and missing items. Please know that we take your feedback seriously and will work to improve our processes to prevent this from happening in the future. your replacement has been sent out and delivered. Thank you for bringing this to our attention.”