"Service was great, delivery on time, able to track tickets at any time. Good seats, great experience at the game. Communication via emails was excellent. Would highly recommend this service to anyone, many thanks to your team.
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"Lack of communication from hot football tickets in between tickets being bought and being delivered to me.
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"Hassle free experience, tickets arrived earlier than expected, would recommend to friends & family using hot football tickets
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"These tickets cost me more than 4 times their worth, but the service was reliable and tickets arrived on time, no hassle. Got to see a very good show.
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"Brilliant from start to end, good venue everything was perfect
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"Very easy to use the website and book the tickets. Fast delivery of the tickets. Excellent seats when we arr rived. Overall fabulous service and my daughter had the best time ever. THANK YOU!
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"GOT AMAZING SEATS FOR A GOOD PRICE :) NO STRESS AT ALL. hot football tickets WAS GREAT :)
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"Tickets arrived promptly, price was good, gig was fantastic!
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"Easy to use and tickets came very efficiently. More than happy with the whole thing.
Would recommend for a first time like myself as it was so simple."
"I paid £314 for 2 Man U tickets for Sunday 27th Nov. when nothing had arrived within 7days of the match day I began emailing them daily, they ignored 5 of my emails. So I called them Wednesday, to be told they'd be delivered special delivery on the Saturday or personally delivered. The guy on the phone was v rude. On the Friday before I received an email stating I had to collect the tickets (even though I had selected delivery) and that I had agreed to this via their T&Cs - their T&Cs do not state this and don't even make proper sense as they are in broken English! They are a Spanish company.
The email they sent finished with... "
We want to remind, as agreed between us through the Terms and Conditions, in case you will not show up to collect your tickets, we will not be able to process refund to your payment. Your tickets will be considered as collected."
These tickets are a season ticket that is just passed around. I had to contact a guy called Ben to arrange collection, I actually refused to collect them as these tickets are a gift so I won't be attending the game. I said the only pickup point I'd agree to was outside my house, so Ben agreed to drive 25miles and deliver them. Ben Delivered the tickets at 8:30 on Friday evening, but I had to battle to get them delivered. The reason there was an issue is because they are a season ticket that are just passed around and because of a game on Mid week they didn't get them back til later than expected. I had to point out this wasn't my problem and wasn't made apparent when I entered into the contract. I have no issue with Ben who delivered the tickets, my issue is with hotfootballtickets snide attempt to force my arm in collecting tickets that should have been delivered and ignoring me when I chased them up.
Hotfootballtickets is a joke. Terrible customer service."