"I am not being coerced into providing feedback"

" it was very difficult to call and be on the phone over 30 minutes , leaving a request for a phone call back and never getting one.! For me this was quite frustrating as i called over 4 X for services. "

"This process is streamlined!"

"I talked with a customer service rep on the phone and they stated an assessment is done to see if a price increase is applicable. However, there is no possibility for their to be a price reduction. Perhaps there should be one to give an incentive for peers to encourage ethical practice in their state as it could reduce malpractice insurance costs through HPSO. "

"Easy and quick way to pay for your renewal"

"Very clear and easy sign up with a lot of benefits."

"It was clear and easy to use and the renewal was great!"

"At first it wouldn't take my card, but I did it again."

"This took less than 5 minutes."

"The process was easy to follow and easy to renew."

" Now paying fees to pay for my insurance. That's great"

"I received the email reminder to renew my poloicy. I followed the links and everything was completed in a few more clicks."

"It was quick and easy. I would use again. "

"I needed to update my payment with another credit card. It was not clear if the payment went through so I had to go in again and pay. Now I'm wondering if I paid twice."

"Very disconnected, unclear and lacks personal interaction."