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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-04-03

I have Coverage

"It was a nice experience,
THANK YOU
"


Verified
5/5

2024-04-03

USER FRIENDLY AND GREAT PRICE

"VERY EASY TO ACCESS ALL INFO NEEDED AND THE PRICE IS A BARGAIN!"


1/5

2024-04-05

Customer Service at its' worse

"When the auto-renew hit, we immediately cancelled that day, and were assured that the charge to the credit card would be credited within 3-5 days. At five days, I followed up and was told that it might be a few more days, but the policy was cancelled and a credit would be forthcoming. I asked her to put this in an email, and she complied.
The only problem was that the email was a form letter and stated that if due for a refund, a check will be sent within three weeks.
If they are unable to handle a simple task like this, I shudder to think how they handle claims.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-05

good stuff

"very easy to use and very straight forward"


Verified
5/5

2024-04-05

Easy process!

"Always a professional experience."


Verified
5/5

2024-04-05

"It was easy and quick. Excellent"


Verified
4/5

2024-04-05

The music gets annoying after 17 minutes on hold. Switch to on-line.

"On-line payment was slow to respond and you should use the Whole policy number rather than a fraction of the numbers."


Verified
5/5

2024-04-05

PT insu

"Great! So glad I have this insurance to protect myself when I am personal training. Especially the elderly. Even though I have never had to use it it’s always good to have. Renewal was very easy and so was check out and payment"


Verified
5/5

2024-04-04

Great

"Fast and easy. I’m quite satisfied."


Verified
5/5

2024-04-04

Ya Ya

"Easy and Fast.............."


Verified
5/5

2024-04-02

SO EASY!

"FAST AND EASY TO RENEW. LOVE IT!"


Verified
5/5

2024-04-04

Great Service

"Person on phone was fantastic"


Verified
5/5

2024-04-04

10

"awesome
convenient. I love it
"


Verified
5/5

2024-04-04

Flexibility and Coverage

"I like the flexibility of breaking up payments and have the security of being fully covered."


Verified
4/5

2024-04-04

Whats wrong with Texas ?

"The application refused to accept my answer of Texas.

I was able to complete the application only after using another computer,
"