"I kept being redirected due to having existing policies, although those policies are with ACA and not as individual. This was not a user friendly experience and HPSO's systems need to be upgraded to clearly reflect, especially for recent graduates, without misinforming them that they have an existing policy when they actually do not. The agents were helpful but are not well-trained in how existing and non-existing policies work. Better training and upgraded systems are recommended."

"Glad to have it done so quickly"

"Great service! I enjoyed the convenience. "

"The site is user friendly and easy to navigate. I had insurance and reasonable rate in under 5 min"

"The experience was easily done and the insurance is very affordable for what I needed."

"Simple information is required to complete the policy. "

"Quick and Easy, the website and agent did a great job"

"I have attempted to renew my policy for WEEKS! I left at least 3 messages, no response or call back. This is ridiculous... "

"Easy to navigate, well explained policy"

"I have everything saved in autopay but it doesn't collect payment soon enough. I need to be able to schedule a date to pay it earlier than the day the policy expires due to the fact that I have to load the policy everywhere for my professional license. So I selected the pay now option but it doesn't pull up my credit card information that is stored. It seems like that would be easy for it to do."

"easy to navigate and pay. satisfied with service"

"it was all simple - except that Username field is supposed to be "(Optional)" and it seems to be mandatory"

"Easy access to insurance coverage."

"Great price for good insurance"

"Very quick and easy. system straightforward."