"Anon or whomever is your third party agent is trash! It does not allow you to go back or review your policy before paying. On top of that, it automatically takes you to your last window even though you close the original window and re-signed in. "

"I missed my annual payment due to a credit card change. I got notices. Followed the easy directions - answered ONE simple question and then paid and was renewed! It took like 3 minutes. "

"it was good and fast to get a quote"

"The birthdate entry was tricky. It would not save numbers entered manually so I had to use arrows to scroll all the way back to 1973!
Also, it did not have the correct option for my licensure so I had to choose the closest option, leaving me wondering if I will be covered or if that will be an issue for me later????"

"When responding to the direct billing email, no complicated password setup or fill in the blank demographics required."

"I would like to update the I am a APTA member and get the its benefit. They applied it quickly and got me in a new one. "

"I retired about a year ago but was still seeing a few clients. Now, I am planning on using my OT experience as a volunteer, but was still looking for coverage to ensure that I was protected as a volunteer. This is perfect! Thank you!"

"Very satisfied with the experience as always"

"I haven't had to use and I hope I dont. I feel better about having it."

"I'm thankful that I was able to get the coverage that I needed in such an easy manner. I was able to maneuver through the sections on the website with easy and I was not stressed at all. "

"tried to log into my account several ways, even after creating new account. "

"I have been on hold for (so far) an hour and a half. This is the worst customer service I have had in a long time. "

"Great experience with the customer service. I was very satisfied with the overall company experience. "

"Satisfied with HPSO, the process is always quick and user friendly."

"On line payment is easier than ever and will continue to use it"