"Received email notification of renewal requirement along with digital copy of the policy for perusal.
Once satisfied, and signed off on the required disclosures,
Bill was generated and paid.
All within 5 minutes.
Done and done!"
"It was good until I had to fill out a survey. I would like a copy of my policy"
"I appreciate the ease of the website and the customer service person was great."
"Very easy to submit payment for renewal. "
"Easy website and helpful customer service "
"very user friendly. and affordable "
"Very efficient, I was guided through the steps to renew my policy"
"Reminders were helpful. easy to renew"
"Quick and easy to obtain insurance for my license. Highly recommend for newly graduates."
"The entire process was simple and quick!"
"Nothing to comment. Didn't take long."
"I have done business with HPSO for several years. I appreciate the ease and ability to obtain insurance quickly. Thank you!"
"The process was quick and easy to understand."
"Great service representatives were great. I appreciate the service. "
"I spoke with a representative yesterday who would not help me because I could not remember our PO Box, which is something my husband primarily uses, and he talked me into using it for this account. I gave her my birthday, my account number which I read off the email, read her the content of the email, and still, she would not help me because I could not remember the PO Box and said it was policy. Here is my policy. If you cannot work with someone who misses one piece of info and that is the only info you except, you really are lacking in flexibility to deal with humans you serve. I am changing my address so I can talk to you in the future and I am stopping automatic payments so I get my statements when I pay."