ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2021-08-04

Love iCanvas!!!

"I've bought several pieces of art from iCanvas and the pricing is very competitive and the customer service is wonderful. UPS is their biggest offender often times destroying shipping boxes and the art arrives in an open box unfortunately and sometimes damaged. If there is any problem, you take a photo, email what occurred and they make it right whether it's a refund if you decide you don't like the piece or if it's damaged in shipping, they immediately ship out a new one and for your trouble they will ask that you donate the piece to charity depending upon the damage. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-27

Excellent attention

"costumer service very quick and ready to solve any questions...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-22

New customer - fantastic experience!

"I received my order quickly. The quality of work exceeded my expectations! There was one small issue (a small defect that probably happened in transit) and when I contacted iCanvas they went above and beyond to resolve it entirely. I am so impressed with the level of service iCanvas provides!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-16

Highly Recommend

"Shipping on time. Great sharp quality. Great Customer service is always on point. Any issue they respond and not leave you hanging."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-08

Top Notch

"I felt the canvases I received were wrinkly and not tight against the wood frame. Matt helped me with top notch customer service and sent me a pdf on how to address the problem. I'm grateful to you guys. Charlene "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-25

Service

"I purchased a canvas which was too small for the space I wanted to hang it. I wrote the customer service and their rep “Matt” responded. He immediately started the process of refunding my money and I was told to keep the smaller art canvas to do with what I wish. I think this was a gracious gesture from this company. I did purchase a larger piece of the same and selected another art piece to compliment. I highly recommend this company for their products. It arrived quickly and the canvas was well set. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-21

The best customer service

"Product was shipped impeccably. The best customer service I’ve received from a company in a long time, very prompt and accommodating. I will most definitely shop here again and recommend them wholeheartedly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-17

Happy!

"Couldn’t be happier with product, colors, quality, price same customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-17

Great Customer Service

"Christine was great and very timely in responding to my request."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-16

Excellent Customer Service

"I bought a canvas print that came in 3 parts one of the frames was a little shorter then the other 2 .I sent an e-mail to customer service which was answered promptly by Matt and a new canvas was on the way to me the following day. I will be ordering from Icanvas again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-16

Incredible customer service

"Matt helped me by applying a discount code for an item I ordered that had suddenly changed to a lower price only hours after I purchased the artwork. He was so very professional and kind. I would definitely buy another piece from iCanvas again because of Matt's help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-14

Great EXPERIENCE

"THE SELECTION IS SECOND TO NONE. THE OPTIONS FOR FRAMING ARE GREAT! THE WEBSITE IS WONDERFUL BECAUSE IF YOU CHANGE FRAME COLOR IT CHANGES IT IN THE PICTURE TO SHOW YOU WHAT IT WILL LOOK LIKE. THATS INVALUABLE. THEY ALWAYS RUN SALES AND CUSTOMER SERVICE IS TOP NOTCH. A GREAT EXPERIENCE ALL AROUND."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-10

Wonderful buying experience

"I have bought lots of their prints, and have been very happy with them, the quality, and also their response to an issue was fast and resolved right away. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-09

GREAT PRODUCTS AND CUSTOMER SERVICE

"The first canvas I ordered was beautiful but didn’t look good my decor. I requested a return label and received a response in less than a day. My issue was resolved and another canvas is on the way. Can’t wait to receive it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-09

Great People working at icanvas

"After receiving my art work was not happy with the look ,very nice painting but it clashed with my room. Called icanvas asked if I could return the order No problem great customer service sent me return label and got my money back no question asked Thank you again icanvas & Christine Ferrer"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges