"Very simple to use. Quick processing and payment. I had one minor issue and they responded almost immediately. Highly recommend. Thanks"

"I have used them once before and no problem. However I used them a second time and I am yet to get the my payment for my device. VERY DISAPPOINTED IN THIS COMPANY. I call and email until some one sends me payment if not I'll report the phone stollen. "

"iCellGlobal is easy to work with. I have now sold three devices and found the process very easy to complete. Their customer service is first rate and they have responded to my questions promptly."

"First Time Seller. Everything worked out perfectly. I did receive credit and fund was deposit in 3 days."

"Quick payment, no issues!!!"

"On June 15, 2023, icellglobal.com agreed to purchase 19 used Apple iPhone 8's for $1399. They provide a shipping label I sent in the phone with the understanding I would receive payment via Zelle within 3-5 business days. I was originally told that due to the quantity it would take a little longer to inspect the phones. Weeks went by I reached out multiple times requesting payment or my phones returned. I've been told a manager would be in contact here we are 3 months later and I have not receive payment or my phones. "

"Easy to use and got my money quick!!"

"Better than eBay! i will use again !"

"Easy, accurate, and quick payment"

"My experience with iCellGlobal was seamless. I have sold two of my iPhone without any hassle and got a great trade in value as well. I’ll certainly consider iCellGlobal for my future needs and will recommend to others."

"I received payment at the quoted price without any issues"

"Great experience. Quick offer process. Shipping was easy. From offer to money in my account was less than a week."

"The company makes selling very easy. Scan, Pack, Ship= Cash in my pocket."

"Never send this company anything. You will never get paid."

"I am writing to express my deep dissatisfaction and frustration regarding the lack of payment for the iPhone 14 Pro Max that I sent to your company on July 3, 2023. Despite the delivery confirmation on that date, I have yet to receive any form of compensation, and my attempts to communicate with your company have been ignored entirely.

I shipped my iPhone 14 Pro Max, as per your trade-in program's instructions, hoping to receive the agreed-upon payment promptly. As the days passed and I did not receive any payment or even acknowledgment of receipt, I began reaching out to your company via emails, voicemails, and text messages, but to no avail. It is now July 17th, and I have not received a single response from your company regarding the status of my payment or the current whereabouts of my device.

The lack of communication and failure to process my payment have caused me significant distress and inconvenience. I have followed all the necessary procedures to participate in your trade-in program and fulfilled my part of the agreement by sending my device in a timely and secure manner. In return, I expect your company to fulfill its obligation by providing the agreed-upon payment promptly and keeping customers informed about the status of their transactions.

Considering the lack of response and the substantial delay in payment, I am left with no other option but to consider involving law enforcement and filing a formal complaint with the appropriate authorities to address this matter. I would like to resolve this issue amicably and promptly, but the persistent silence from your end leaves me with little choice but to explore other avenues to protect my rights as a consumer.

I sincerely hope that this matter can be resolved without the need for legal intervention. I kindly request your immediate attention to this issue and a swift resolution. Please contact me at the provided email address or phone number within the next five business days to update me on the status of my payment and address this situation promptly.

Failure to respond or rectify this situation within the specified timeframe will leave me with no option but to take further legal action to protect my rights and seek appropriate compensation for this unwarranted delay.

I trust that you will treat this matter with the urgency and seriousness it deserves. I look forward to hearing from you soon."