"Purchased a power supply for my mini-ITX project; got the PS 8 days later thru UPS. Opened to find the "warranty void when broken" sticker already broken, the casing had been opened. Asked their customer service regarding this matter and they said it is brand new and not used or refurbished. I don't know about what they constitute as brand new, but w/ the warranty sealed broken I think not. So check the items you buy from them, they might pass off used products as new."
"Ordered a mini-itx case + motherboard on Sunday. Order was shipped Monday, arriving Friday. They kindly installed the motherboard even though this didn't constitute a "barebones system." They sent tracking information quickly and arrival notification after it arrived. There's not much more one could ask (except free shipping...) and they have a nice selection of mini-itx components. Seems like a Good Place."
"Items ordered over INTERNET. Prompt delivery. Items well packed. Telephone contact to correct
an oversight good. Missing items received 1 1/2
days later. Missing items product manufacturer's
fault. Good service."
"I had no problems at all. Shipping was pretty good, ordered on Staurday night, had it on Friday (after Thanksgiving). I would definitly buy from these guys again."
"Purchased a case, m/b, cpu, and RAM from iDot during the weekend. On Monday I received a call from them...It turns out that they had noticed I lived only 20 miles from their warehouse, and they were wondering if I wanted to come pick everything up in person so that I wouldn't have to pay shipping! Additionally, they offered to mount the m/b, cpu, and ram in the new case, saving me some hassle. To make things even more friendly, when they noticed that they the case I had ordered was out of stock, they called me on the phone to ask if I would like a replacement case, and if so which one I would like. No waiting weeks without notice for a package while they dawdled on reordering. No wondering where my money had gone. I would rate iDot.com as the best online computer supplier I have EVER dealt with."
"Nice product, good price, fast shipping. "
"Ordered VIA EPIA-800 mini-ITX motherboard very LATE in the afternoon on Wednesday, it shipped the same day! Arrived well packaged. Good price for both board and shipping.
Update: had a driver problem. They quickly got me in touch with VIA tech support, where my other attempts at directly contacting VIA failed. So tech support was great! Still waiting on VIA for a fix...."
"One of the few places that carries the Via VPIA 5000 mini-ITX motherboard/CPU.
Price good - $100, about $9 cheaper than most other places. UPS Ground shipping good - $5.34. Ordered via the web late Monday night, shipped Tuesday, got to me by Friday. No problems, easy, and quick.
They don't have much else in stock, and the prices on the other stuff aren't great, but for what I wanted, they were perfect."