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iFashionMall

10 reviews
2.38 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2012-05-12

"This website SUCKS!!! I ordered two items totaling $98 and a month later I didn't receive anything! I asked what was wrong and said one of my items was on back order! A week later I asked for a refund and they acted like they'd give it to me! It's been a month and a half now after i asked for that damn refund and they keep saying that I'll get it soon! This website is a piece of sh*t! Never order from here!"

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Verified
5/5

2007-02-09

"I bought a Monachry hoodie from this store. Something in the back of my mind told me to check customer experiences right after i ordered it, and sure enough, I found a bunch of negative reviews about ifashionmall/europemoda. I immediately became worried that I was going to get ripped off.

Let me tell you, I just received my item. It shipped with 24 hrs and got here in TWO DAYS, with FREE shipping. I got the exact item I ordered and the exact size I ordered. I felt like a jerk for assuming these guys will rip me off.

I know I'll buy from iFashionmall again!
"

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Verified
5/5

2005-04-03

"I loved my experiance with www.ifashionmall.com - I don't know what you are all talking about. I have been buying from them for 4 yrs now and they seem to be the only reputable site out there. Shame on all you, you should consider that dealing with you may not be easy. I always got what I asked for. Even at amazon.com I have had problems, doesn't mean I am going to cry to the world.
Thank you ifashionmall for sticking around and dealing bring us the best in fashion.
"

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Verified
1/5

2005-03-16

"IFASHIONMALL.COM SENT ME A DEFECTIVE HANDBAG, AND IT WASN'T EVEN THE HANDBAG I ORDERED. I IMMEDIATELY SENT THE HANDBAG BACK, PER THEIR EMAIL INSTRUCTIONS, ON 2-15-05. AS OF 3-14-05, I HAVE NOT HEARD FROM THIS COMPANY. I HAVE CONTACTED THEM: 5 TIMES VIA TELEPHONE, SENT 3 EMAILS, AND FAXED 2 LETTERS TO THEM AND YET NO RESONSE. I DID NOT RECEIVE A PHONE CALL, FAX, LETTER, OR AN EMAIL.

IFASHIONMALL.COM FAILED TO PICK UP THE PACKAGE FROM THEIR LOCAL POST OFFICE, WHERE IT SAT FOR ALMOST 30 DAYS AND WAS RETURNED TO ME ON 3-15-05 BECAUSE THEY IGNORED 3 NOTICES SENT TO THEM BY THE USPS TO PICK UP THE PACKAGE.

IFASHIONMALL.COM SHOULD NOT BE IN BUSINESS AND I HAVE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND WITH THE U.S DEPT. OF AGRICULTURE FOR THE FRAUD THEY COMMITTED UPON ME.
"

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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
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Verified
5/5

2005-03-13

"I loved the service I recieved from ifashionmall.com. They were very nice and sent my item in a timely matter. I had my jeans within a few days and will order again."

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Verified
4/5

2005-03-09

"I bought my True Religion jeans from ifashionmall. They were the only ones that had them in stock. It took about a week to get them and I live in NJ, so it wasn't bad at all. I was very happy using them and will use them again to buy my next pair of true religion jeans. Thanks ifashionmall.com for not giving me any headaches like other merchants do."

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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-01

"This was my 3rd order from ifashionmall and I had no problems. I did have a few times were it was difficult to contact them by phone but they always emailed me back. I would buy from them again."

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
N/A
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
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Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use

Verified
1/5

2005-02-10

"This is obsurd - upon purchasing with this company i tried to call them to find out what their return policy is - no one answered the phone. I emailed their service address and no reply. I've gone through the same routine today and netted the same results - nothing! I have been given an invalid UPS tracking number and do not get any information from the ifashionmall website when I enter the order number they gave me!!

do not purchase from this site!!
"

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Verified
1/5

2005-02-04

"I've had a very bad experience with this vendor!
Never buy anything from this company. They lie, practice fraud, and should be put out of business.
I'm still waiting my money back!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2005-02-02

"I’ve ordered a t-shirt in this site. First of all they’ve charged my credit card for a different price. Secondly I never received a tracking number or a prove they have sent the item.
They never reply to my mail. It’s sure they are swindlers!
They never use the common guarantees for the consumer i.e. tracking number and order (the service doesn’t work), efficient consumer service and clear information.
I never suggest to buy here…if you want save your time and money!

Be careful!
"

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site