ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.86/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.09/5
Customer service:
4.21/5
Return/Replacement policy:
4.07/5

5/5

2020-04-27

Efficiency

"I received a quick delivery, everything was clean and nothing was amiss. So far the kit matches standards I desire and has filled a big part of my workbench."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-18

Great product! Easy tutorial! Only one flaw

"Everything went well and the tutorial was great. Only issue I have is a spot on the screen once I had everything back together. It’s like a bright spot or like someone pressed to hard in that spot. Not real noticeable unless you’re on something that has lighter colors."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-04-18

Battery Change

"When removing the back side of your gear s3 make sure you use a heat gun on low to loosen the glue otherwise you will scratch up the back cover and after that everything is straight forward just make sure you use glue before you close everything up then follow battery instructions "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-04-14

Taptic Engine for iPhone 8

"The part got here quick. With all Apple replacements it is painstakingly slow due to the microscopic nature of the screws. But, I was (with help from my wife) able to swap out the Taptic Engine with minimal frustration. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-24

Higher quality than expected

"Had a few corroded components i was unable to break the screws free on and the drivers that came with this kit were able to still get a bite and break them loose. I have had similar experience in the mechanic field. You pay for quality. Where a Craftsman wrench will round off a bolt a Mac will break it free. Same situation here. "


5/5

2020-03-17

Does the job

"Ordered on a Friday, got it on Monday. To give a perspective: I live in Europe, and the kit get sent from America. The kit itself is high quality and worked great for my project. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-17

Excellent

"Highly recommended; the pictures only were simply to follow. Great work guys! I will definitely do business with you guys again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-16

Genuine Battery, but stone cold dead on arrival

"The battery replacement of my Moto X gen 2 went well, the guide and part were great, but the new battery was ABSOLUTELY dead. I panicked when the phone wouldn't turn on, thinking I had damaged some miniscule connector or looked at a finicky ribbon cable the wrong way. I had never seen the green charging LED on my phone before (signaling the battery is too dead to light the screen) and the phone wouldn't turn on even while plugged in on a Moto turbo charger. I decided to take a break and leave it alone. It was more than 45 minutes before the green LED went off and I was finally able to get the phone to boot. So far the new battery is working fine and I don't have to charge it during the day any more. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2020-03-13

Great product, guide, & customer service but problem with adhesive

"When I unpacked the box I thought it was missing the plastic cards I had ordered. Emailed customer service & they rushed a replacement out. Turned out the cards were under the cardboard flap at the bottom of the box. Oops.

The adhesive on the replacement battery got destroyed when I removed the protective plastic. Another email and iFixit rushed out a replacement. But in the meantime, I ordered some spares from (name of giant retailer redacted but we all know who I'm talking about) to take advantage of the 1-day delivery. Good thing because I messed up another set of strips before I finally got it right.

Apart from the problems with the adhesive, I found the guide to thorough and clear. Follow the instructions & you'll be fine!

One further note: the battery calibration instructions on the packaging contradict those on the iFixit website. I'm being conservative & following the latter. YMMV.

Speaking of packaging, the products could use less of it overall. At least it's almost all recyclable. OTOH I wish the toolkit came with a lid to keep the tools in place since the box it came in isn't very sturdy & I'll likely wind up recycling it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-03-05

Good as new!

"My iPod mini is now even better than when it was released!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-02-28

Quick and Easy!

"iFixit had the parts I need to repair my busted rear camera glass. They arrived in a timely manner and I was able to fix my phone in about 45 mins. I will certainly be purchasing parts from here again when I need to repair an item."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-02-28

Awesome

"Easy, fast and cheap, loved it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-02-26

The Face ID is not working.

"The dot projector chip was bad "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-02-24

High quality bits

"I bought a refurbished kit and some of the bits were in the wrong spots, but all the parts are high quality and worked well for the laptop I repaired. 1 critique is it's hard to read the bit sizes on the foam, but each bit has the size stamped on it. Looking forward to fixing all sorts of things w/ these bits!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-02-11

Amazing packaging and care

"While I have not started the repair due to school (midterms this week) the packaging is excellent. By far the best experience receiving parts for small electronics. The quality of the tools makes me want a larger kit in the future. I am looking forward to fixing the iPadAir next weekend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process