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I've been buying eVitamins products for awhile and thought it time to recognize excellence. Every product I've used so far has met or exceeded my expectations. Your website is easy to navigate and the prices are more than fair. And I always receive my items in two to three days. I've tried to find something negative to say, but just can't think of anything. Keep up the excellent job!
By the way, you'll get $5 off your first purchase, If you use this code: saved5"
"The absolute WORST customer service ever. Just say no. I placed an order and when delivered four days later, it was the incorrect items – seven days later I still don’t have my supplement. I requested that they refund my money, however they refused and sent a face book message (not even an e-mail) and still no replacement package…meanwhile I ordered from another company on Monday and the supplements were on my doorstep on Wednesday. I will never do business with iherb again and I buy all my supplements on-line. I’ll stick to Amazon.com from now on…I regret trying another outlet. too bad they don't have a less than one star rating."
"I placed an order with iherb on 21 Sept, and another order on 22nd sept, and 3 months later I still have not received my order via international air mail to Australia.
I contacted iherb after 7 weeks and received a standard reply to the effect that air mail is not trackable, and is sometimes 4-6 weeks in transit.
I emailed them again after 12 weeks, and received a courteous reply from Matthew apologising for the delay and advising that he would consult his supervisor.
Two days later I received a letter stating that although it is not their policy to refund lost orders, because I had ordered from them before and shipped successfully to this address, they were giving me a full refund.
I have been buying from iherb for 3 years now, and in that time the airmail transit time has gone from an incredible 5 days from order to mail box in Australia to a less than notable 5-6 weeks
I am pretty sure that Aust. Customs are playing silly buggers with overseas mail, one order that took 6 weeks arrived with the capsules all stuck together, as if they had been left out in the sun or been stored somewhere somewhere really hot(this was the middle of our winter).
iherb have been a fantastic blessing to us-their range of products, price and efficiency are without peer.
Our quality of life has improved enormously since using their supplements.My advice- order with confidence, but pay the extra for DHL or USPS shipping, it is still less than half of what some other internet stores charge."