"I have placed 8 orders from iMarine over the past 6 months as we have been doing an extensive refit of our boat, for a total of almost US$10,000 in value.
Initially I was a little worried as to whether they were a genuine site, so I looked up their web-site statistics and found they have been in business with this website for a number of years. I also found a few references to them in various cruising chat sites, all with positive comments.
So I took the plunge and ordered some initial products. They were courteous and responsive, and had no problem dealing with payment and shipping to an international customer (many US marine dealers, including web-based, are not very good at working with international customers, especially when it comes to payment). The goods were sent well packed and received in good condition.
Since then, I've placed 7 more orders, including for things not listed on their website. They've always tried to help me (there's only one thing that they couldn't get for me), and their pricing has always been very competitive, and often lower than anywhere else.
Some of the more obscure products did take a while to ship, but I think that's more to do with the manufacturers than iMarine. Many products shipped the day I placed the order.
I highly recommend them as a marine supplier."
"iMarine had the exact items I needed at a good price. They even followed up by phone after the order to make sure my shipping was correct and then got me a better shpping rate (50%) for delivery a day faster. Couldn't be happier with that kind of service."
"My order from iMarine USA was simple to execute. Personal follow-up from them confirmed some details and shipping to the US Virgin Islands was fast.
Suggestions? Just keep doing what you're doing. "
"Excellent products, even better service.
Ordered an important electrical component for my upcoming roadtrip on a Friday morning, and had the item in hand Monday morning!
Customer Service was extremely helpful and 'pulled a rabbit out of the hat' to meet my deadline.
I cannot thank you all enough. Mission accomplished!"
"My order was shipped very quickly. It arrived in three days. All in all It seemed I received very good service. "
"Living in Hawaii, shipping charges are a problem. However, I recently made two purchases and am extremely pleased with the service. They refunded the difference between the actual shipping charges and projected charges on the first item without my asking. On the second item, they opened a second order and checked around to find the best rate which was then able to make the purchase worthwhile. Thanks for going the extra mile."
"Item ordered was MUCH cheaper at iMarine USA. Used overnight shipping and sales rep called to assure me that item was going out that day and would be delivered next day. GREAT experience and great communication. We will definitely consider purchasing our boat, waterspots, wintersports accessories from iMarine USA!"
"Thanks iMarine Great helpfull service, good priceing and fast delivery to New Zealand, thanks for your help ,and getting me the right part
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"Ordered a Garmin Blue Chart on Monday evening at around 7:30 PM. Got a call back immediately probably to verify it was a valid order and the pleasant lady asked me what piece of equipment I was going to use it on and confirmed it was the correct card. I wanted it quickly but chose UPS ground. The Rep told my it would ship from their New Jersey warehouse and I should get it in 2-3 days. That was good news. Received it in Miami, FL, Wednesday afternoon, less than 48 hours after placing the order with a store that had the lowest price. Can't beat that!!"
"I have ordered many times from iMarine and have always gotten excellent pricing and service. Each time the produce is delivered exactly as advertised and I have never had to return anything. I will definitely continue to use them in the future for all of my boating needs."
""iMarine USA" had the Best Price out of several big name retailers, they have Excellent Telephone Customer Service with a real person on the other end, their shipping was very fast and reasonable and best of all the correct item was shipped and it showed up well packaged and undamaged. Overall I would consider the purchase I made from iMarine USA an A+++ purchase and will be definitely buying from them again."
"In a world of retailers who offer poor to nonexistant customer service and products not worth the price paid once in a great while a company like iMarineUSA comes along. In less then a week from order to receipt we received our Point 65N Tequila tandem kayak with absolutely no problems or surprises, except that the experience and the quality of the purchase were the surprises. Mira and Suzanne are outstanding. Many phone calls and e-mail exchanges were not only answered immediately there was never the feeling that we were becoming a bother to them. In fact Mira offered to contact some previous buyers to see if they could provide additional information. Only one other time have we had such a totally excellent shopping experience. We cannot recommend iMarineUSA too highly and if you are looking for a sit on top kayak, that makes both a solo and a tandem, this is the one to buy. "
"Friendly reliable service, great products, quick dispatch & receipt. Cant ask for more. Recommend Highly."
"I've used iMarineUSA for a number of purchases over the years and have always been very happy with their service. With this most recent order they were exceptional. I had urgently ordered a part, and when fedex failed to leave it at the marina we were at, they managed to get Fedex to redeliver it the same day! I didn't know that was even possible. My thanks again to Mira and the whole team there for their fantastic service (and prices).
Mark."
"I found working with iMarine very good. Everyone that I spoke to via email offered quick responses and helpful information. Their prices are very good and they charge reasonable rates for shipping. I will definately use them again.
Bill Jolly
Boone, NC"