"It was great. Very quick shipping. "

"This was a very good movie about a true event in Scottish History. The acting was excellent."

"I am a movie collector. Most of the time I purchased the movies by internet, one day searching for classic movies I found this wonderful page. I like this site not only for its low prices but because it has a big variety on films. In addition, the transactions are very easy."

"yes I'd use them again-my item even with basic air airmail to England arrived in a week, sent about new years eve. Customer service was quick and spot on-possibly they did not realise, with foreign orders the declared value is suposed to be just the value of the shopping cart not the delivery. I shall fill the forms and hope for the best. The item was a lady antebellum CD and t-shirt, sent in a jiffy bag folded in 2. The box was a little squashed, nothing serious."

"GREAT SERVICE! WILL SHOP THERE AGAIN!"

"Very happy with the stock selection. Good easy web site. Easy ordering and fast delivery. That's great service."

"ty for resending my dvd . i did get in five days and it worked great.i will buy from you again as soon as i can.tyvm.Chris Wallace .
"

"Fast shipping, easy transaction, well packaged, everything all right.

"

"i've never got my order yet still waiting untill the post office sends my order"

"The service and attention to detail demonstrated by iNetVideo is first class. Their site is easy to use and they deliver a quality product on-time. I'm also impressed with their responsiveness in answering questions/queries, etc."

"Very dissatisfied. Ordered and paid for a DVD movie on 01-01-2012 and have not received it yet 01-18-2012. 1 DVD does not take this long to ship from Canada to America. I ordered a Tablet from Hong Kong at Christmas time. The order was placed on a Wed. and was received the following Mon. Come on iNetVideo where is my DVD? "

"Hi,iNetVideo, Just want to take a minute and let you know that so far, I am satisfied with the service with you. I found iNetVideo by accident while shopping online for movies...I am a big movie collector and am always looking for old westerns. But I'm interested in other genres as well. This is my first order with you and I forgot to enter the code for free shipping on a first order! But no mind, I'm happy to have found a new store that might suit my needs...very happy so far...looking forward to continue doing business with iNetVideo! :)"

"I have placed 3 orders from iNet and have been happy with there service as well as there customer service. Very polite and have a very good delivery time. Would I recomend iNet to my friends YES."

"I love iNetVideo there products are great reasonably priced, and shipping time is excellent. I will definetly will order from them again soon."

"I'm not impressed with the customer service.

I have called several times throughout their day, 1-***-***-****(INET). Of all the times I called, there have been no actual representative picking up the phone. Instead, the automated message responds 20 seconds later to instruct me to leave a number and email so they'll respond BY EMAIL. This is the first automated message in my recent memory that asked me to leave my EMAIL for them to contact me back.

My order has been canceled without proper and detailed explanation. I have several items in the order, and it seems like the whole order is canceled because some (if not all) of the products are "unavailable" for whatever reason provided.

These are the unsatisfactory reasons that generalized why they are "unable to fulfill the order." QUOTE:
>>>>>>>>>
- The item had oversold on one of our marketplaces, and we were unable to adjust the availability of the product in time;
- Our shipping department determined that the item was not in a condition as described in the listing, and we have no more copies available.
>>>>>>>>>

"not in a condition as described in the listing" is a load of bull, and there are no TERMS & CONDITIONS for the consumer to read, and therefore no means of keeping them accountable. The cancelation came without exactly stating which product, or products, fell in that category for cancelation. There is nothing in there non-existent terms and conditions about how they will handle situations like these. This is a liability on their behalf.

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Update Jan-10-2012:
iNetVideo customer service finally contacted me, after 4 days of this review. I understand that having to sift through so many review, it is not an easy task to respond in a timely fashion.

However, I have also sent an email through the iNetVideo "Contact Us" page, but instead they replied to me through ResellerRatings. However the means, their customer service has proven to me their good faith.

In doing so, I am removing some scathing portions of my earlier review, but I am leaving the portion that states the incident, and my dissatisfaction with the initial experience. I aim to evaluate the company in a fair manner, stating the situation, their efforts at mitigation of said issue, and customer satisfaction at the end of the whole experience.

I am changing it from a one-star to a three-star, with the big redeeming factor being the customer service. A reason why I would not go to a four-star is because I would have preferred them to contact me in a more timely fashion, as they responded to me 4 days after I have attempted to contact them by email and phone, and the time review was written.

The reason why I cannot give a five-star is because they do not have terms-and-conditions well laid out, as of 1/10/2012. As I have mentioned earlier, this could become their liability.

The company has great prices for many products. It has room to grow, and I do not have any malicious intent or ill-wishings to iNetVideo, even with a harsh review. I sincerely hope that by the time other readers come across this review, they would have a good terms-and-condition in place to protect the customer and to protect themselves."