"One of the worst online experience, i have had with them. I made an online transfer advance payment of Rs. 33,950/- for FIT-BIT Versa 2 on Jul 9. Received package on Jul 16. The package was broken, unsealed & the device was not in working condition. Not worked despite of charging it. When tried to call them, no response. Sent an email but no response.
All positive comments here are paid so BEWARE !!!. Will be sending them legal notice under the Consumer ACT which gives us rights to deal with such fraudsters & will copy relevant government authorities."
"Booked an order, no delivery after two weeks. No response from ishopping about delay or shipping dates. I called their helpline on 3 different days, but never got a response, no customer service representative picks up."
"Fraud website, does not deliever products. Compel you to pay advance and than never refund you.Please report this to FIA cybercrime, PM citizen portal and never shop from it"
"Worst experience worst customer service... fraud site ... they took payment in advance and will not attend any call any wapp massage ...Waste of time and money "
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Very very very irresponsible and the worst online shopping website in the pakistan that i have ever used. I have bought a phone. i paid with credit card. payment was done using 3ds secure payment system. in this kind of payment it is impossible to use any credit card that is not yours and they have taken three weeks to verify the payment. frankly now after three weeks payment is still not verified. so i would advise never use this useless and stupid shopping website.
Thanks
and sorry for any non appropriate words but they deserve it.
"
"I placed order on April 30. Payment through bank deposit same day. There is no response on phone or Whatsapp. Emails receive a robot response. Never trust them again. "
"on 20th april 2020 i placed an order of a watch, via credit card, the payment was confirmed after 3 days, i started calling them after 2 days just to ask them if my order can be delivered or not, after reading a comment on facebook that the are not delivering other than essentials, no where mentioned on the site or facebook page, i tried to contact them through emails, calls, messenger messages, put a dispute on their site (on my order) still no reply, trying to contact them in every possible way, i just got a message on messenger that we will look in to this matter, today on 12th may they called and mentioned that they can not deliver my order and my refund will be made in 20 25 days. this is their customer support. they o return or order cancellation policy on their site or on their page. I asked the person to give me a contact of their manager or someone i can talk to he said he can not any contact or email id. that is their customer support. I would say never buy any thing from them you will regret. NEVER BUY ANYTHING FROM ishopping.pk"
"They took order from me but never delivered anything. I’ve called their hotline number for like 50 times on different days, waiting for a long long time and then they hang up. They hardly reply on whatsapp and ignores messages."
"I gave advanced payment 12 days ago and still haven't received the product. No sign of receiving it, no response from their customer service. It was a terrible mistake and experience. Daraz is a much better shopping website."
"It has been 10 days that I received half of my order and I paid full amount and still no response from customer care"
"I purchased via credit card for quick processing but instead after 15 days and frequent follow-ups, it turned out the product is unavailable. However, it is still showing availability with delivery time of just 3-4 working days. The customer service is pretty pathetic with no sense of acknowledgement for loss of time. Moreover, on reversal request, the payment charges have to be born by me. Overall, a horrible experience with loss of transaction charges and a stuck payment for over 45 days.
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"Never buy anything from ishopping.pk, I have Paid 170000 in advance for mobile, it has gone two months, but still my order is in pending, just saying, this week next week, "
"After reading the many negative reviews, (before I purchased anything) I decided to call the phone # listed on the website. To my surprise, it was not iShopping. The woman who answered said they were a State Farm office in California.
She said she keeps getting calls, not sure they used their # as a contact - but this is clearly a fraud. "
"I ordered Samsung A30s on 15th of November and paid in advance and as per their commitment the phone should be delivered within 5 to 10 days, but its been 14 days since I ordered and whenever I call them I get this response
"Sir your order will be shipped in 5 to 6 working days"
Plus they do not cooperate with me by giving any sort of contact number of any superior authority of that #FRAUD company...."
"Highly satisfied with their customer service my experience with ishopping is amazing"